Customer Service Representative

16 hours ago

Larapinta Queensland, Australia Hafele Australia Pty Ltd Full time $45,000 - $65,000 per year

Company description:

About Häfele

Häfele is a global leading specialist for furniture fittings and building hardware as well as LED lighting and electronic access control systems. Celebrating the company's worldwide 100th anniversary in 2023 and its 40th anniversary in Australia in 2022, it is a reputable brand that's known for its expertise locally and globally.

Our product range is extensive, encompassing more than 150,000 articles, meaning we can serve a wide variety of customers with our expertise. Our company purpose of "Maximising the value of space. Together", helps us focus on creating value for our employees, suppliers and customers alike.

With Subsidiaries in 38 countries and a team of 8,000 professionals, we are proud to serve the furniture and kitchen industry, as well as architects, interior designers, builders, developers and resellers from more than 150 countries.

This is an outstanding opportunity to be part of a motivated friendly customer service team based in Larapinta.

Job description:

Key Responsibilities

Your day will fly by as you

  • Answer sales calls
  • Process customer's orders, pricing, delivery requests and other enquiries
  • Meet and greet in the showroom
  • Develop a genuine understanding of our customers' needs to assist with product selection
  • Prepare customised quotations and promote our extensive range of high end products
  • Maintain showroom displays & brochure replenishments
  • Promote good relations with customers and prospective customers
  • Provide advice on planning, installation and operation of our quality products
  • Support our external sales team

We Are Seeking

  • An enthusiastic, friendly team player
  • An energetic individual providing exceptional face-to-face customer service & support
  • Excellent communication skills (verbal & written)
  • Excellent customer service skills
  • Strong interpersonal skills and professional telephone etiquette
  • Exceptional problem solving and analytical skills
  • A background in hardware, cabinetmaking or joinery would be ideal, but not essential
  • Attention to detail, self-motivated and confident
  • Previous experience with SAP will be a benefit but not a necessity
  • Full working rights in Australia

Profile description:

What You Need To Apply

  • A pro-active and driven individual who works well within a team and demonstrates aptitude and passion for customer service
  • Excellent communication and problem-solving skills
  • Strong interpersonal skills and professional telephone etiquette
  • Previous experience in customer service preferred
  • SAP (SD module) experience is absolutely essential

We offer:

Why Join Häfele

  • Modern offices and a great supportive team environment
  • Innovative and forward-thinking business
  • Competitive Salary & bonus system
  • Access to employee wellness platform
  • Up to eight Flexidays per year

To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.

Please note Häfele Australia Pty Ltd operates a direct sourcing model so no agency introductions.

Email enquiries are welcome to

  • Customer Service Representative

    6 days ago

    Lytton, Queensland, Australia Private Advertiser Full time $40,000 - $60,000 per year

    National Food Services Business seeking enthusiastic and driven customer service representativesKey ResponsibilitiesBe the first and key point of contact for our customers;Create and maintain excellent customer relationships;Process customer orders and/or enquires;Perform administrative and general office tasks as required.Key Competencies, Skills and...

  • Customer Service

    1 week ago

    Larapinta, Queensland, Australia Mainfreight Full time $50,000 - $80,000 per year

    ABOUT THE COMPANY:Mainfreight is in the business of global supply chain logistics. Put simply, we partner with our customers to provide the full spectrum of Warehousing, Domestic Transport, Wharf Cartage and International Air and Ocean Freight services. Our operations are powered by a global team of more than 11,000+ passionate people, world-class...

  • Customer Service Representative

    2 weeks ago

    Chevallum, Queensland, Australia Static Services Pty Ltd Full time $18,000 - $52,000 per year

    Static Services are looking for a friendly, organised, Customer Service Representative with excellent communication skills to join their supportive team.Job Summary:As a Customer Service team member at Static Services you will play a vital role in ensuring our customers' satisfaction while effectively coordinating and managing schedules for our team. You...

  • Customer Service Representative

    6 days ago

    Brisbane, Queensland , Australia Alpha Group Full time $45,000 - $65,000 per year

    About usAlpha Car Hire is one of Australia's leading independent car hire providers, delivering affordable, reliable, and customer-first rental solutions. We're a fast-growing company dedicated to providing exceptional experiences for our customers. The Customer Experience Representative is an important role within our operations as they are the front facing...

  • Customer Service Representative

    4 days ago

    Brisbane, Queensland , Australia Altogether Group Pty Full time $60,000 - $120,000 per year

    You will be joining a growing organisation with ample growth and personal development opportunities, working within a team of fun, passionate and driven colleagues. This role provides the opportunity for a hybrid working-from-home and office structure supporting your work-life harmony. Additionally, we provide you with well-being programs, additional leave,...

  • Customer Service/Despatch Coordinator

    17 hours ago

    Larapinta, Queensland, Australia Civilmart Full time $60,000 - $80,000 per year

    About Us:Civilmart and Infrastructure Products Australia (IPA) have come together under the global parent company CRH. This merger marks a significant step in strengthening Australia's civil infrastructure supply chain by combining the expertise and capabilities of two of the most recognised names in precast and civil concrete manufacturing.Position...

  • Customer Services Representative

    6 days ago

    Eagle Farm, Queensland , Australia Alpha Group Full time $45,000 - $65,000 per year

    About usAlpha Car Hire is one of Australia's leading independent car hire providers, delivering affordable, reliable, and customer-first rental solutions. We're a fast-growing company dedicated to providing exceptional experiences for our customers. The Customer Experience Representative is an important role within our operations as they are the front facing...

  • Customer Service Representative

    6 days ago

    Sunshine Coast, Queensland , Australia Compasscorp Pty Full time $45,000 - $65,000 per year

    Deliver Quality Cars. Represent Compass. Help Keep Customers Moving. We're looking for reliable, customer-focused drivers to join our team. You'll deliver and collect vehicles, ensure they're spotless, and create a great handover experience — all while helping customers get back on the road after an accident. About Compass Since 2001, Compass has been the...

  • Customer Service/ Warehouse Representative

    15 hours ago

    Brisbane Airport, Queensland, Australia Belgravia Apparel (AUS) Pty Ltd Full time $60,000 - $90,000 per year

    About the role(12 Months Mat Leave Placement)Belgravia Apparel (AUS) Pty Ltd, a leading provider of high-quality uniforms in the airline industry, is seeking a dedicated and customer-focused Customer Service/Warehouse Representative to join our dynamic team based at Brisbane Airport. This full-time position offers an opportunity to contribute to the smooth...

  • Customer Service Representative

    6 days ago

    Burleigh Heads, Queensland , Australia Green Life Clinics Full time $40,000 - $60,000 per year

    Green Life is one of the fastest growing clinic & dispensary groups in Australia. We've developed a healthcare service model that streamlines patient access to these medicines. Our Mission is to improve quality of life by simplifying access to plant based medicine. Our Vision is to see a world where plant based medicine is seamlessly integrated with...