Customer Service at Fridge Filters Australia

2 weeks ago


Newcastle Maitland Hunter, Australia Bombora Supplies Full time $40,000 - $70,000 per year

Join Our Amazing Team at Fridge Filters Australia

Who We Are:

At Fridge Filters Australia, a proud subsidiary of Bombora Supplies, we're more than just industry leaders in water filtration distribution across Australia and New Zealand – we're a team that values integrity, teamwork, and having fun while we work  Our workplace is warm, welcoming, and inclusive, where every team member is valued and celebrated.

Why Join Us?

We believe work should be rewarding, exciting, and filled with positive energy.  Our Fridge Filter Call Centre Team is packed with passionate individuals who thrive in a friendly and supportive environment.  We're excited to invite someone new to join our superstar squad

About the Role:

This is a full-time position based in Adamstown where you'll play a key role in supporting our valued customers.  In this role, you'll enjoy a mix of customer conversations and administration duties to keep things interesting and dynamic.

Your day-to-day tasks will include:


• Answering inbound customer calls and creating sales orders within our dedicated customer service team.

• Handling customer inquiries with care and ensuring every interaction is positive and helpful.

• Facilitating outbound marketing programs to connect with existing clients (no cold calling required).

• Helping out wherever needed to support our awesome team and ensure smooth operations.

What We're Looking For:

We're on the lookout for someone who embodies positivity, passion, and a can-do attitude.  Our ideal team member will:


• Be vibrant, energetic, and love connecting with people.

• Have call centre experience and thrive in customer interactions.

• Bring a strong sense of integrity and take pride in providing top-notch service.

• Be a natural multi-tasker with sharp administration skills 

• Be a confident communicator with great oral and written skills.

• Be tech-savvy with Windows-based systems.

• Take ownership of their role and proactively contribute to team success.

• Bring a positive attitude and a willingness to jump in wherever needed.

What's in It for You?

• A fantastic, fun work environment where you'll feel part of the family.


• A competitive salary and remunerations package


• Supportive teammates and a management team that values your ideas and contributions.


• A role that's both challenging and rewarding, giving you the opportunity to grow and thrive.

How to Apply:

If you're excited to join our vibrant team and help us continue delivering exceptional service, we'd love to hear from you  To apply, please complete the following three steps:

  1. Submit your Resume via Seek.

  2. Submit a Written Application via Seek, telling us why this role is perfect for you.

  3. Include something interesting about yourself – whether it's a fun hobby, a quirky talent, or a memorable story. We want to get to know you

Applications close Thursday, 18th September 2025.

We can't wait to hear from you and discover what makes you shine.  Join us at Fridge Filters Australia, where work is rewarding, the team feels like family, and every day brings something new and exciting

(Previous applicants need not apply.)



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