Senior Digital Account Manager

1 day ago

Sydney, New South Wales, Australia We Are Welcome Full time $70,000 - $120,000 per year

Welcome is one of Australia's most awarded full-service agencies, famous for building epic brands and smashing boundaries. We're on the hunt for a Digital Marketing Account Manager who's equal parts strategist, creative thinker, and relationship builder—a dynamic pro ready to own client partnerships and guide digital campaigns to new heights. We believe in fast-track progression: top performers rise quickly, supported by personalised training and mentorship.

Love working with iconic brands, brilliant clients, and a genuinely inspiring team?

Want to learn, grow, make a real impact, and have a tonne of fun every day?

Dive in—let's shape the future together.

What You'll Be Doing
  • Manage diverse client accounts, acting as the trusted point of contact for brands seeking digital growth.
  • Develop and oversee integrated digital strategies—SEO, SEM, paid media, social, content, and more—to drive measurable results.
  • Lead campaign planning and execution, collaborating closely with creative, development, and performance teams.
  • Build enduring client relationships, delivering clear reports, updates, and recommendations that add genuine business value.
  • Conduct regular strategy reviews, uncover opportunities for improvement, and proactively address challenges.
  • Oversee website design and development projects, partnering with designers and developers, and advising on site layout and user experience.
  • Manage and recommend major CMS platforms like WordPress, Drupal, HubSpot, or Shopify, ensuring clients' websites are dynamic, powerful, and easy to update.
  • Understand and implement CRM solutions (Salesforce, HubSpot, Zoho, etc.) and deliver customer journey mapping and automated workflows using leading marketing automation tools (Marketo, HubSpot, Pardot, etc.).
  • Ensure all digital and brand touchpoints—web, social, email—are aligned, consistent, and delivering the best possible outcomes for clients.
  • Drive new business, scoping opportunities and presenting tailored solutions.
  • Juggle multiple projects with tight deadlines, bringing creative ideas and technical know-how to the table.
What We're Looking For
  • Minimum 3+ years' experience in digital marketing account management, ideally within a full-service agency.
  • Exceptional communication, presentation, and relationship-building skills—internally and with clients at all levels.
  • Strategic thinking blended with hands-on campaign delivery, plus proven ability to manage competing priorities.
  • Up-to-date technical digital marketing knowledge—across website design & development, CMS management (WordPress, Drupal, HubSpot), CRM tools, and marketing automation platforms (Marketo, HubSpot, Pardot).
  • Collaborative spirit; someone who thrives working with diverse teams and brings high energy to the work environment.
  • Organised, solutions-focused, and passionate about continual learning and delivering results.
  • Bachelor's degree preferred.
Why join Welcome?

Make your mark in a fast-growing, passionate team obsessed with creating Australia's next generation of leading brands. If you're ready to combine strategy, execution, creative flair, and technical expertise—while enjoying real opportunities for career progression and a collaborative vibe—Welcome is your perfect next step.


To apply: Send your CV and a short note on your proudest achievement managing client brands and businesses.

  • Digital Account Manager

    3 weeks ago

    Sydney, New South Wales, Australia Hatch Full time

    Join to apply for the Digital Account Manager role at Hatch1 day ago Be among the first 25 applicantsJoin to apply for the Digital Account Manager role at HatchThis is a Digital Account Manager role with Southern Cross Austereo based in Sydney, NSW, AU== Southern Cross Austereo ==Role Seniority - mid levelMore about the Digital Account Manager role at...

  • Digital Performance Manager

    4 weeks ago

    Sydney, New South Wales, Australia Pais Digital Pty Full time

    OverviewDigital Performance Manager | Lead Growth for Tier-1 & Global Brands | Sydney OfficePais Digital is one of Australia's most dynamic digital performance marketing and technology agencies. We deliver end-to-end, data-driven strategies and execution for some of Australia's most recognised and ambitious brands — including ASX-listed companies and...

  • Digital Performance Manager

    4 weeks ago

    Sydney, New South Wales, Australia Pais Digital Pty Full time

    OverviewDigital Performance Manager | Lead Growth for Tier-1 & Global Brands | Sydney OfficePais Digital is one of Australia's most dynamic digital performance marketing and technology agencies. We deliver end-to-end, data-driven strategies and execution for some of Australia's most recognised and ambitious brands — including ASX-listed companies and...

  • Digital Strategist

    7 days ago

    Sydney, New South Wales, Australia Digital Ninjas Full time $60,000 - $120,000 per year

    WHY DIGITAL NINJAS?Our team is driven by some of the world's biggest challenges, whether that's working towards a world where gender and race equity comes as standard; human and child rights are universally realised, where all children survive, have access to the services needed to thrive; where animals are protected from abuse and neglect and where...

  • Digital Key Account Manager

    1 week ago

    Sydney, New South Wales, Australia adidas Full time $90,000 - $120,000 per year

    PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATIONSupport the Pacific Wholesale Account team in driving digital growth for Amazon. This role contributes to optimizing brand representation, consumer experience, and sell-through performance by providing analysis, ensuring content excellence, and supporting the execution of digital initiatives.Key...

  • Senior Digital Media Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Labelium Full time $80,000 - $120,000 per year

    About LabeliumLabelium is a leading Digital Performance Agency dedicated to driving business growth through data-driven strategies across 16 countries and 23 global offices. Since our inception in 2001, our team of over 1,300 skilled professionals has partnered with hundreds of local and international companies, helping them develop and secure a strong...

  • Digital marketer

    1 week ago

    Sydney, New South Wales, Australia Why Digital Full time $60,000 - $80,000 per year

    Junior Digital Marketing Assistant Full-time | Gregory Hills NSWAre you looking to kick-start your career in digital marketing? This is the perfect role for someone with little to no experience who's eager to learn from an industry expert and grow into a long-term marketing career.We're a dynamic business based in Gregory Hills, and we're looking for a...

  • Digital Account Manager

    1 week ago

    Sydney, New South Wales, Australia Searchability® Full time $100,000 - $120,000 per year

    Digital Account Manager - Paid Media focusRemote role – please note as this Agency's clients are based in Sydney, they do require someone to live locally for F2F client meetingsSalary: $85k + superChance to lead Paid Media campaigns across Paid Search + Paid SocialOpportunity to work directly with clients on strategy, campaign performance, and media...

  • Digital Account Manager

    1 week ago

    Sydney, New South Wales, Australia Advisible Full time $80,000 - $120,000 per year

    Become a Key Player in Our Digital Marketing TeamAbout AdVisible:At AdVisible, we're not just about digital marketing; we excel at it. Conveniently located in the Sydney CBD, our vibrant team thrives in a dynamic, fast-paced environment. We're more than just colleagues; we're a family driven by creativity, innovation, and exceptional results. Our culture is...

  • Digital Key Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia adidas Full time

    Digital Key Account Manager - THE ICONICPURPOSE & OVERALL RELEVANCE FOR THE ORGANISATIONSupport the PAC Wholesale Account team in growing adidas' business with THE ICONIC. This role helps drive digital sell-out, improve brand presentation, and enhance the consumer experience through data analysis, content execution, and performance tracking. Acting as a...