Membership Consultant

At Fernwood we believe in a balanced lifestyle that includes an abundance of nourishment, exercise, wellness, good friends, and self-love.

We're the leaders in women's health and fitness and have been since 1989. From one small club in Bendigo, Victoria, we have grown to 74 clubs Australia-wide, plus in-club and online programs dedicated to empowering women to shine in all aspects of their lives. Fernwood is a multi-award-winning brand, awarded People's Choice Brand of the Year, Employer of Choice National award winner, featuring in the TopFranchise top 10 and recently Most Innovative & Best Technology Integration award winner.

Fernwood is the number one health and fitness destination for Australian women, being the club of choice for 96,000 women across the country, and we want you on our team.

About the role

As our Membership Sales Consultant, you will be responsible for results, inspiring your community to exercise, growing the membership base of your club, nurturing leads and ensuring a strong team environment where the club and its members thrive. Your role and responsibilities will include;

· Handling incoming calls and lead enquiries, booking them in for club tours.

· Taking prospects through a needs analysis and club tour, providing membership options to help them start their fitness journey.

· Reaching monthly membership sales and retention targets.

· Following and implementing the brand sales and service strategies.

· Using the brand tools, scripts and procedures to build consistency and effectiveness.

· Using the brand CRM system to manage communication of client connections.

· Encouraging referrals and community lead generation activities.

· Building relationships with clients through the delivery of customer service.

· Networking with local business to create awareness and generate leads.

· Connecting and identifying your customers' needs to determine what solution is best for them.

· Converting leads to members and make an impact on the club's membership base growth targets.

· Demonstrating solution-based selling.

· Evaluating sales reports daily and working towards daily and weekly targets.

· Attending webinar and state sales training sessions.

· Effectively work with minimum direction with desire and ability to self-manage and achieve

Hours

· Availability of rotating shifts 8am – 1pm and 3pm – 7pm with fortnightly Saturday mornings

Skills & experience

· You're a woman with a hands-on, positive, can-do attitude.

· Passionate about women's health and fitness.

· Minimum 12 months proven experience with face-to-face sales.

· Outstanding interpersonal skills and the ability to connect and build strong relationships quickly.

· Can work towards targets with enthusiasm.

· Enthusiastic sales focus; able to identify sales, service and marketing opportunities.

· Australian work authorisation is required for this position.

Culture

Fernwood Fitness is built around community. We provide the resources and tools for women to share, grow and take care of one another – and that includes our employees.

We regularly get together to celebrate, exercise, support each other and have a chat – we love a chat There really is no health and fitness club like a Fernwood Fitness, and women know that.

Our community of members and health and fitness experts is only getting bigger, and we love it.

Benefits

· Immense job satisfaction; you are changing women's lives every single day.

· Attractive salary and sales incentives – earning potential is uncapped

· Specialised training and support, and ongoing coaching.

· Free club membership, access to the club to boost your healthy lifestyle, and discounted services.

· Long-term career opportunities – internal promotions are encouraged within our network.

· An empowering women's-exclusive community where you can shine, recognition of your skills, and coaching for your new role.

· Join the movement A nation of women, empowering women across Australia to shine

How to apply

Ready to be part of our success at Fernwood Fitness?

Click APPLY now with Cover Letter and Resume