Principal Regulatory Officer

About the Department of Education:

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us.

Who We Are:

The Queensland Early Childhood Regulatory Authority is responsible for regulating the early childhood education and care sector. The North Coast Regional team plays an important role within the Regulatory Authority to ensure the safeguarding of children in education and care services across the North Coast Region.

Step Into Your Next Chapter:

This role is based in the Maroochydore Office.

• Lead the work of the teams including the quality assurance of reports relating to the assessment and ratings of early childhood education and care services.
• Be able to effectively triage and prioritise incoming matters such as serious incidents, notifications, complaints.
• Undertake a range of regulatory activities, providing evidence-based recommendations and decisions & escalate matters to relevant stakeholders.

Responsibilities:

The Principal Regulatory Officer contributes to the team's work on a day-to-day basis by:

• Working in a multidisciplinary team that undertakes complex regulatory activities, makes recommendations and decisions that support the Regulatory Authority to undertake its functions under the legislation and in accordance with the principles of good administrative decision making.
• Providing recommendations that are informed by data, analysis of evidence and accurate interpretation of the legislation.
• Preparing accurate, high-level documentation to a range of stakeholders on a range of matters relating to early childhood education and care regulation including correspondence, reports, briefs, regulatory decisions and executive recommendations.
• Being highly organised, agile and have experience managing competing priorities.
• Applying effective communication, conflict resolution and relationship building skills with early childhood education and care providers, services and other regulatory staff to develop and implement strategies to deliver regulatory objectives.

Please view the Role Description for a full list of responsibilities.

The Perfect Fit:

• Have advanced regulatory skills, especially in the assessment and rating of early childhood services and the triaging of complaints and notifications.
• Have experience in undertaking complex investigations.
• Have experience in, or possess the ability to rapidly acquire knowledge of, the early childhood sector.
• Excel in administrative tasks, coordination, and reporting, ensuring high-quality outcomes in all aspects of their work.
• Be adaptable and capable of working both in a collaborative team and independently.
• Demonstrate excellent stakeholder management skills with the ability to build and maintain good working relationships inside and outside the organisation.

The Principal Regulatory Officer reports to the Manager Regulation, Early Childhood Regulatory Authority.

Submit Your Application:

• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
• Attach a statement (maximum two pages, 11-point font, normal margins) mapping your knowledge, skills and abilities to the six individual contributor competencies in the Role Description, having regard to the responsibilities of the role.
• Attach a copy of your mandatory qualifications/registration outlined in the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.