Technical Business Analyst

2 days ago

Greater Sydney Area, Australia Sharp People Full time $100,000 - $140,000 per year


Location
: Sydney (Parramatta) or Melbourne (Docklands)


Role type
: Permanent | Hybrid (50/50 split)


Team
: IT configuration team (BAs, config analysts, developers)

MUST have deep Superannuation domain experience 3 years minimum— specifically with Insurance and Legislation — and be comfortable operating as a hybrid BA/technical resource who can speak to both business stakeholders and technical teams.

Our client, a specialist pensions & market services team within a major financial services group, is looking for a hands-on Technical Business Analyst to join their IT configuration team. This is a permanent, hybrid role (approx. 50/50 on-site)

Why this role matters

Over the next quarter — and through the next 6-18 months — the team will deliver a heavy program of insurance and legislative change to core superannuation systems. You'll be joining an IT-facing team of BAs, configuration analysts and developers working primarily on BAU configuration projects (~20-day cycles) and evolving into larger change and migration work.

What you'll be doing

  • Analyse business requirements and build clear configuration specifications for system changes.
  • Work across the SDLC: clarify requirements, support development and testing, assist with cutovers and post-production validation.
  • Execute day-to-day analysis using SQL and Excel (hands-on SQL required).
  • Configure/validate legacy registry systems and integrate with web services / APIs.
  • Log and manage work in JIRA (or similar) and thoroughly document client communications and status.
  • Support production escalations and perform root-cause analysis.
  • Collaborate with internal stakeholders, vendors and offshore teams to deliver integrated solutions.

What we need from you — Must-haves

  • Demonstrated Superannuation domain expertise, including insurance and legislation change experience.
  • 3 years minimum Experience as a tech-facing BA or configuration role
    working directly with IT and business teams.
  • Proven, hands-on SQL query capability (day-to-day use).
  • Practical experience configuring or administering superannuation registry platforms (Gatekeeper is a 1:1 match, FMS desirable; SAAS / Superb or similar also relevant).
  • Experience working with web services / API setups and familiarity with legacy system configuration.
  • Strong stakeholder engagement and communication skills — able to translate between business rules and technical implementation.
  • Comfortable working in an outsourced/offshore model and logging work in JIRA.
  • Permanent right to work in Australia (local candidates only).

Nice to have

  • Prior experience on large-scale migration projects and data cutovers.
  • Exposure to Java/Oracle environments.
  • Background in underwriting tools and product configuration for insurance within superannuation.

What's on offer

  • Permanent role with a market-leading pensions team.
  • Hybrid working model (50/50 onsite).
  • Immediate opportunity to work on high-priority legislative and insurance change programs.

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