Maintenance Works Coordinator

Service Stream's Utilities division are currently seeking a Maintenance Works Coordinator to join our growing company. The Maintenance Works Coordinator is responsible for the safe and efficient execution of all planned maintenance activities on Urban Utilities Assets in line with Service Streams obligations under the Mechanical, Electrical and Control Systems (MECS) Agreement with Urban Utilities.

Nature of position: Permanent, Full Time

Location: Brisbane, QLD

Reporting Line: Asset and Optimisation Manager

Key Responsibilities

The Maintenance Works Coordinator will work side by side onsite with the Maintenance Supervisors, or within a collaborative space within Urban utilities Offices to coordinate and plan the contracts resources, directing all activity necessary for the efficient and effective provision of the planning and delivery of Operational Maintenance services whilst consistently meeting related KPI targets.

• Onsite coordination (planning, scheduling and dispatching) of planned and unplanned maintenance activities.
• Working side by side the Maintenance Supervisor to ensure all maintenance activities are prioritised appropriately and resources are managed effectively.
• Daily interaction with the site team to develop and nurture a collaborative relationship that maximises output without compromising quality and safety.
• Attend face to face on-site maintenance and planning meetings
• Be part of on-site team, actively participate in developing improvements and efficiencies.
• Physical inspection of maintenance activities whilst in-progress and on completion to ensure compliance with the requirements of the work order.
• Monitor, report and manage performance for subcontractors carrying out maintenance activities.
• Inspection of subcontractor activities to ensure completion of the task and the required documentation has been provided.
• Meet with, liaise with, the onsite operations team to confirm access requirements for assets that require maintenance activities.
• Communicate with Operations to ensure response to all maintenance tasks are attended safely and promptly.
• Ability to provide coverage and be available to the ECC (Emergency Control Centre) during 24/7 wet weather events when triggered by Urban Utilities.
• Ability to participate in a "working hours 7:00 AM – 3:30 PM" roster for first response, ensuring timely notification and allocation of incoming work orders to the relevant personnel.

About You

• Minimum 2 years' experience in a similar role or 5 years' experience in relatable roles
• Previous Experience with Click Job Scheduling software (or similar)
• Previous Experience with Ellipse Asset Management System (or similar)
• Scoping, estimating and approval of Work request
• Utilities sector knowledge (mechanical and/or electrical)
• Experience in incident management
• Proven skills in analysing data, identifying problems, and preparing response strategies.
• Experience working to strict set of quality system
• Proactive mindset committed to driving compliance, operational efficiency and relationship management in a dynamic environment.
• Excellent organisational and administration skills
• High level of accuracy and attention to detail
• Ability to work as part of a team and in close consultation with supervisors to plan and organise daily tasks, be efficient and accurate in achieving the objectives of the position within set timelines
• Ability to assist other staff when required by providing guidance, advice and training on routine procedure

About Us

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. Specialising in designing, constructing, and maintaining new and existing networks, we provide end-to-end engineering and asset management solutions for our blue-chip client base. Committed to fostering a workplace culture that values diversity and inclusion, Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups. As a signatory to the Veterans Employment Commitment, we also value the skills and experience of ex-ADF members and their partners, strongly considering veterans who meet the key criteria for our employment opportunities.

Service Stream does not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies.