Marketing & Communication Assistant

24 hours ago

Kangaroo Point, Queensland, Australia NightOwl Convenience Stores Full time $60,000 - $80,000 per year

Marketing & Communication Assistant

NightOwl is an Australian owned and operated Franchise and Corporate Store Network who has built a solid reputation in the retail sector for over 50 years. Today we boast 80+ stores, consisting of a combination traditional convenience and convenience petroleum throughout QLD, NSW & WA.

About the role

We are currently seeking a creative and enthusiastic Marketing and Communications Assistant to join our team at NightOwl. This exciting generalist role is ideal for a mid-career marketing professional who is passionate about digital media, marketing, communications, and brand storytelling.

You'll work closely with the Marketing team, contributing to a high-performance team environment and supporting a wide range of marketing activities across our national network of stores. This role is based at our Franchise Support Office in Kangaroo Point and offers exposure to both strategic and hands-on marketing functions.

Key Responsibilities:

  • Customer Service (OwlClub): Provide customer service through phone, email or social media as needed.
  • Google Business Listing monitoring and replies: Manage Google listings for all network stores.
  • Store information update requests: Store hours/or other key info changed across the website/app/social media/Google.
  • Store / AM requests: Action requests from both Store managers and Area Managers for assistance in the areas of designing, printing & laminating A4 POS, store hours changes, LED new signage requests, flyer artwork & printing, newspaper ad creation etc
  • Delivery Partner Management: UberEats/Menulog menu changes, and assistance to stores as required.
  • Promotion Period Digital Art: Every promo change create all the Digital POS for the "my Offers" app tab, store CFD's, and the Offers Page on the website. Create digital banners and headers for the NightOwl website and app home page.
  • Campaign management: Assist to create and manage campaigns with the Marketing Manager
  • PR / Copy writing: Manage NightOwl public relations, work with journalists to promote the company, write and have published articles for external audiences and/or internally for Franchisees.
  • Weekly Comms: Collate, design and distribute marketing comms for the network.
  • Digital screen management: Manage digital creatives revolving on store screens.
  • Events: Assist to create and deliver an annual business conference
  • Provide marketing assistance: general assistance to the Marketing Manager as needed.

To be successful:

  • 2+ years' experience in marketing and/or communications
  • Self-starter with strong time management skills
  • Graphic design experience for flyers and presentations (highly regarded)
  • Proficient in design tools (Adobe Indesign and photoshop is highly regarded)
  • Provide regular updates on marketing projects and priorities.
  • Participate in team meetings and contribute insights.
  • Collaborate to enhance digital strategies and outcomes.
  • Support team members to achieve marketing goals.
  • Nurture & build key relationships with internal stakeholders.
  • Be a strong team player.

Ready to join Owl team?

If you're excited by the idea of making a real impact in a growing company, we encourage you to APPLY NOW.

Please note you will only be contacted if you have made the shortlist for an interview.

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