Resident Services Manager

7 days ago

Fortitude Valley, Queensland, Australia Arklife Full time $60,000 - $90,000 per year

Make every day extraordinary—for our residents, and for yourself.

We're building more than just apartments. We're shaping vibrant inner-city communities where people can truly thrive. From rooftop pools and coworking lounges to buzzing social events, our residents enjoy a lifestyle designed for connection, wellbeing, and ease. Now, we're looking for a
Resident Services Manager
to bring it all to life.

Why You'll Love This Role

Forget the ordinary "property manager" job. This is your chance to create memorable moments, forge genuine connections, and shape the resident experience. Every day will be different—part hospitality, part events, part leasing, all people.

What You'll Do

  • Lead the resident journey
    – from leasing to long-term living, you'll craft experiences that feel personal, seamless, and welcoming.
  • Curate community vibes
    – plan and deliver events, activities, and initiatives that make our spaces more than just buildings.
  • Shape strategy with impact
    – bring fresh ideas, analyse feedback, and help us continually raise the bar in build-to-rent living.
  • Collaborate with experts
    – work alongside our investment, development, and operations teams to enhance both resident satisfaction and property value.
  • Stay ahead of the market
    – keep a finger on the pulse of trends, competition, and what makes residents tick.

Who You Are

  • A natural
    people-connector
    who thrives on building relationships.
  • Creative, proactive, and organised—with a flair for making things happen.
  • Experienced in hospitality, events, student living, or hotel management (property experience not essential—we'll teach you).
  • Excited about being part of a
    fast-growing, evolving industry
    with big career potential.

Why Us?

  • Join a
    pioneering BTR business
    redefining urban living in Brisbane.
  • Work in
    beautiful spaces
    with rooftop pools, gyms, coworking, and dining areas.
  • Enjoy a role that's
    dynamic, rewarding, and full of growth opportunities
    .
  • Be part of a team that values
    innovation, collaboration, and fun
    as much as results.

If you're ready to make your mark on the future of city living—and help create places people love to call home—we'd love to hear from you.


Apply now and become the heart of our community.

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