Assistant Workplace Lead

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

About the role:

Working onsite with our global, technologies client based in Southbank, the Assistant Workplace Lead supports the ANZ Workplace Lead in overseeing daily operations of our corporate workplace environment, covering four sites across Australia and New Zealand. This role ensures optimal functionality, exceptional employee experience, and alignment with organisational objectives whilst serving as a key contact for workplace-related matters.

A snapshot of the role:

• Deliver superior customer service and maintain regular client communication

• Manage 2 direct reports

• Oversee contractor performance and assist with vendor procurement processes

• Manage purchase orders, invoice verification, and workplace budget optimisation

• Conduct regular safety audits and ensure regulatory compliance

• Implement best practice operations and oversee daily workplace functions

• Maintain premises in excellent condition and provide reception support

• Coordinate kitchen operations, consumables, and meeting room bookings

• Support property risk management and business continuity planning

• Follow escalation procedures and incident reporting protocols

• Ensure compliance with JLL business conduct guidelines and procedures

What you will bring

We're seeking a professional with strong customer service experience who can confidently engage with stakeholders at all levels whilst maintaining excellent organisational standards. The ideal candidate will be self-motivated, adaptable, and able to work autonomously in a dynamic corporate environment.

• Strong customer service focus with professional yet friendly corporate presentation

• Excellent time management, organisational skills, and team collaboration abilities

• Confident communication with all stakeholder levels from executives to contractors

• Current NV1 security clearance (or willingness to obtain and maintain)

• Problem-solving capabilities with flexibility to adapt to rapidly changing situations

What to expect from us:

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.  

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Apply now with reference REQ450249

Location:

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the table

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.