Associate Director

At Optus, we don't sit back and let the future happen to us - we're out there growing it. By rapidly growing into new technology and relentlessly improving every day, we're crafting a better tomorrow for all Australians.

Our diverse team strengthens connections with customers by innovating based on varied backgrounds.

The Data Office at Optus is a cornerstone of our innovation, ensuring that our data is trustworthy and accessible. Join our dynamic team and be at the forefront of building and operationalizing a robust capability to manage data incidents across the enterprise.

The day to day

Build and implement enterprise-wide frameworks for identifying, assessing, managing, and resolving data incidents.

Develop and lead initiatives to improve data resilience, including proactive risk identification, scenario planning, and recovery strategies.

Act as the main point of contact for reporting data incidents and communicating with internal collaborators.

Lead coordination across data governance, privacy, cybersecurity, legal, and business units during incident response.

Establish and monitor critical metrics for data incident management and resilience.

Build and mentor a high-performing team passionate about data incident response and resilience.

Why you are our next Associate Director - Data Resilience & Incident Management

You have a deep understanding of data management technologies and standard methodologies.

You ideally have a Bachelor's degree or equivalent experience in computer science, Information Management, or a related field.

Your excellent communication and interpersonal skills distinguish you.

You possess familiarity with data incident management tools and platforms.

You possess practical understanding of data analytics, architecture, and data lifecycle management.

Certifications in risk, data governance, or incident response (e.g., CIPP, CRISC, CDMP) are a plus.

Your knowledge of regulatory requirements related to data management, SPAM Act, Privacy Law, etc., is outstanding.

What's in it for you?

3 days in the office, 2 days remote – with flexible hours to suit

Inclusive carer neutral paid Parental Leave of up to 16 weeks

Competitive leave including 2 'Connected Leave' days

All Optus colleagues can access resources, webinars, and support through the 'Parents at Work portal'.

Own your own growth by accessing an extensive online and facilitator-led learning catalogue.

Connect at work through our colleague-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network, and Young Professionals.

Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office

Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon

Keen to see what it's really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes

At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email

or call We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit