Practice Manager

We are an energetic and invested team of physiotherapists, exercise physiologists, allied health assistants and administrative staff working together to deliver outstanding services in an environment where patients and families feel welcome, safe and in expert hands.  One of our core values is being versatile and the most important thing for us is finding the right person to join our collaborative and fun practice.   If you are a driven, organised and passionate individual who is looking for meaningful work and to make a genuine impact on people's lives, then this is the job for you.

What we do:

We provide an individualized, person-centered service to a range of neurological and vestibular clients and are leaders in concussion management which falls within the thriving vestibular service. Our community is important to us, and we take pride in assisting them to achieve their goals and functional potential in a professional, supportive and fun environment. Our primary location is in Mount Waverley with purpose-built rooms in both Mount Waverley and Ivanhoe and consulting rooms in St Kilda. We work in a large open environment where we create a feeling of community among staff and clients and take pride in providing our patients with the best care possible.

Who we are:

An NRG team member embodies our values of Versatile, Invested and Passionate and demonstrates behaviours that align with these company pillars in everyday practice. We are committed to embracing the individuality of each staff member and client and demonstrate agile thinking to help them achieve their best. We are curious life-long learners who share our strengths and collaborate amongst colleagues, families and other health professionals to leverage our expertise. We love what we do, and we make work fun

About the team and the role:

The team at NRG consists of clinical and administration teams, in addition to allied health assistants who work across both teams.  Within the clinical team there are 30 Physiotherapists and 10 Exercise Physiologists, and the administrative team has 8 members.  Both teams are supported by the General Manager and Principal Physiotherapist.

Practice Manager:

The purpose of the Practice Manager role is to ensure efficient and effective management of the non-clinical day to day running of NRG and ensure compliance requirements of the business are met. They are a member of the NRG leadership team, and the role involves working with, and supporting others, across both the administration and clinical teams, as well as ensuring our clients and stakeholders have an excellent experience when engaging with our services. The Practice Manger reports to the General Manager and Principal Physiotherapist, with the role requiring exceptional organisational skills and the ability to juggle multiple competing demands whilst meeting key deadlines.  Communication and collaboration with team members across the entire practice is essential.  Days and hours for this position could be negotiated for the right person. The role will primarily be based at Mount Waverley, however there will be a requirement to also have a presence at our Ivanhoe practice.

What we are looking for:

We are looking to find someone who is the right fit for our team, who comes with relevant experience working in a similar role.  Our ideal candidate will be passionate about the work they do as well as being an enthusiastic member of a team. They will show their versatility in an ever changing and high speed work environment, and become invested in the ideals of the business and the work they are doing as well as the team that they are entering.  We will consider part time and full time applications.

Why join us:

Flexibility:

• You will have the option of flexible hours

Team culture:

• The culture at NRG is built on our values:
• We are Versatile and our flexible workplace encourages you to be your best self
• We are Invested in our team and support growth individually and collectively
• We are a Passionate team that genuinely love what we do and doing it together
• Fun and supportive administration team fostering learning and team collaboration
• Access to our Employee Assistance Program
• Regular social functions
• Regular practice wide workshops and team building activities

Supervision structure:

• We have a tiered approach to support to provide optimal support both personally and professionally. This includes: Annual reviews, monthly supervision and monthly goal setting as a part of career aspirations
• Informal support and team collaboration whenever required

Development and career progression opportunities:

• Generous financial support and study leave for professional development, including conferences
• Support to explore specific areas of interest and develop skills to support progression
• Non-clinical practice development, leadership skills, project roles with opportunities for project management

For further information or a copy of the position description, please contact Tamica Sturgess on or 

Please submit a cover letter along with you CV as part of the application.  Applications without a cover letter will not be considered.

Applications will be reviewed as they are received, and interviews may occur prior to closing of the job advertisement date.

Some testimonials from our Staff:

"NRG is a lovely, inviting experience that always puts a smile on your face. It is a rewarding place to work, giving you the opportunity to interact with the best people and thrive in your environment. While it is a high intensity place to work, it is also fun, fast paced place that is always putting you first. Both the staff at NRG and the clients we see are nothing but beautiful; always welcoming everybody into the building and willing to go the extra mile to support the community"

Lachie and Rose - Admin Team Members

"Working at NRG is a very positive and rewarding experience. Every staff member at NRG, from all clinicians to admin, strive to provide the best care for every client that comes into the clinic. It is special to know that you are making a positive impact on an individual's rehab and helping them work towards and achieve their goals.

All the staff at NRG are always willing to help each other out or have a chat about things during the workday or on lunch breaks. This culture within the team makes it easy to come to work, as it is reassuring to know that everyone is positive and open to helping out"

Damon – Allied Health Assistant

Over the last four years I have been lucky enough to work alongside an amazing group of clinicians and reception staff at the Neurological Rehabilitation Group. I have never experienced such a supportive, engaging, fun and rewarding workplace; and would highly recommend this workplace to others

Tessa - Senior Physiotherapist