Ecommerce and Marketing Assistant

About the Role

JAG is looking for an organised and proactive Ecommerce & Marketing Assistant to join our team. This hybrid role offers hands-on experience in a fast pace environment across ecommerce operations, content management, influencer coordination, and marketing. It's a great entry level role, ideal for someone passionate about fashion, with strong attention to detail and a willingness to learn.

Key Responsibilities

Ecommerce & Product Enrichment

• Liaise with buying, planning, and marketing teams to gather accurate product information and maintain data integrity across all channels.
• Upload and enrich product listings with correct copy, model specs, imagery, pricing, and SEO data in the website CMS and online marketplaces.
• Co-ordinate product data for marketplaces, ensuring consistency and compliance with each platform's requirements.
• Conduct regular site and marketplace quality checks to ensure products are live, linked correctly, and displaying as intended across devices.

Content Management

• Support implementation of product launches, updates, and promotional campaigns in line with trade calendars.
• Assist with content uploads for homepage, landing pages, category refreshes, and marketplace storefronts.
• Curate seasonal edits on site to enhance customer experience and storytelling.
• Site Maintenance
  Perform ongoing QA to identify and resolve errors, broken links, or discrepancies in product information.
• Support the Ecommerce Manager with ad hoc admin, reporting, and online merchandising tasks.

Marketing Support

Influencer Management

• Research and identify potential influencers within fashion, lifestyle, and travel categories.
• Coordinate outreach, gifting logistics, and partnership communications.
• Manage address collection, packaging, and dispatch for gifting.
• File and organise influencer content and usage rights.
• Compile monthly reports on influencer performance, spend, reach, and engagement.

Content Creation Support

• Assist with campaign and ecommerce photoshoots in pre-production, on set, and post-production stages.
• Coordinate talent and crew for castings and shoot days, manage product samples, and ensure shoot readiness.
• Create and update call sheets, schedules, and run sheets.
• Support production tasks such as location bookings, catering, and logistics.

Social Media Coordination

• Schedule content across social platforms using scheduling tools.
• Engage with the community by replying to comments and messages.
• Monitor social trends and suggest reactive content opportunities across all social channels.
• Pull weekly analytics and performance summaries to share with wider team.

Weekly Creative & Comms Support

• Assist with creative briefing documents for internal and external teams.
• Conduct market and competitor research to identify trend opportunities.
• Collaborate with the Graphic Designer to build and update weekly Go-To-Market (GTM) documents.
• Support campaign rollouts across digital, retail, and wholesale channels.
• Assist in building weekly marketing emails and CRM flows

Admin & Team Support

• Maintain marketing calendars and organise creative assets and campaign files.
• Support seasonal gifting, event logistics, and wholesale/retail marketing initiatives.
• Assist with asset preparation and collateral for wholesale partners (e.g. Myer, The Iconic).
• Help coordinate in-store signage, POS updates, and partner briefs.

Events & Activations

• Collaborate with the Marketing Manager on campaign and event execution, brand collaborations, and activations to ensure deadlines are met
• Assist with planning and executing seasonal influencer events and store activations, including RSVPs, run sheets, and pack-down.

About You

• Tertiary qualifications in marketing or fashion preferred but not essential
• Proficient in Excel and Word. Experience in adobe suite favourable.
• Strong organisational and time management skills
• Excellent attention to detail and data accuracy
• A collaborative team player with a positive, proactive approach
• Passionate about fashion retail