Ecommerce Coordinator
2 weeks ago
**Lowes is a trusted Australian retailer dedicated to providing quality menswear, schoolwear, workwear and unisex clothing. With a proud 125-year history as a 100% Aussie-owned company, we have grown into an iconic brand with nationwide network of 200 stores.**
**An exciting opportunity has opened for a full-time eCommerce Coordinator to join the team, based in our amazing offices in Arncliffe**
The eCommerce Coordinator is a key role in digital marketing at Lowes. In this role, you will be responsible for conveying a consistent brand image that attracts customers by encouraging sales on the Web and creating a seamless digital experience for our customers.
You will manage the content uploading and maintenance of the website and have a proven track record working on eCommerce campaigns from concept to strategy to execution. This is an exciting time to join the business as we look to expand the online presence of Lowes and drive conversion across the web and our stores.
**What you’ll do**
- End-to-end management of new product uploads and inventory management
- Online product merchandising and daily review of site to ensure all product content is current, accurate, relevant and aligned with digital merchandising and content strategy
- Maintain the management categorisation of all products on-site, regularly updating new arrivals, best sellers and sale products
- Collaborate and liaise with product team to understand product delivery dates and SOH across the retail network to manage online product enrichment processes and timelines
- Work with SEO teams to ensure products and content are optimised for search and adhere to SEO best practice
- Support marketing campaigns, product launches and retail activities with regular and relevant content updates
- Manage homepage banner and website content updates to align with digital marketing calendar
- Support Ecommerce Manager with pricing & promotions as required
- Support retail network in updating store contact details on the websites and through Google Places
- Generate reports on key metrics like traffic, engagement, and conversion rates.
- Troubleshoot site process issues or customer service queries and escalate to as required
- Assist with the testing & implementation of new website features and integrations when necessary
- General administration and other duties as required
**What we Offer**
- **Ongoing development** - ongoing training, support and growth opportunities
- **Competitive salary package** - attractive salary package, the potential for bonus and extremely favourable staff discounts
- **Work/life balance** - with a strong culture inspired by family values, we focus on work/life balance
- **Supportive environment** - receive ongoing recognition and support whilst having a real sense of ownership of your area.
**What will make you successful**
- Prior eCommerce experience, within a retail apparel environment would be advantageous
- Magento 2 system experience preferred but not essential
- Basic HTML/CSS: Understanding of basic coding to troubleshoot minor website issues or customize pages.
- SEO & SEM: Ability to support paid search (SEM) efforts and implement SEO best practices to drive organic traffic and conversions.
- Proficient in Google Analytics and other web analytics tools.
- Strong commercial acumen
- Problem-solving and solutions driven
- Well organised and attentive to detail
- Great communication skills and collaborative attitude
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