Client Services Officer

9 hours ago

Ballarat, Victoria, Australia Findex Full time $40,000 - $60,000 per year
Description

We are looking for a positive, motivated individual with client-facing or administrative experience (Financial Services industry background not essential) to join our wonderful Ballarat office. This is a permanent, full-time, onsite position.

What will your typical week look like?

  • Answering client phone calls as you will be the direct contact for clients and maintaining excellent customer service. 
  • Various administration tasks including client database maintenance, document management (scanning), client invoicing, lodging tax returns and ATO correspondence.
  • Ad hoc Perform tasks such as managing mail and preparation of meeting rooms. 
     

Let's talk about you You will have the following: 

  • Experience in customer services, administration, or similar front of house role. 
  • Strong prioritisation and organisational skills and the ability to deal with change.
  • Previous experience using the Microsoft Suite and Teams (or similar). 
     

Let's talk about our team 

  • Collaborative team that values diversity and inclusivity 
  • Supportive work environment with opportunities for career growth and development 
  • Strong client-centric focus and commitment to providing excellent service 
     

More about the perks

  • Clear and supportive career progression opportunities 
  • Ongoing training and development to support your growth 
  • A range of benefits to help keep you healthy and happy 

About us

Why Findex?

At Findex we are passionate about what we do and how we do it. Are you a big and bold thinker? Do you like to make meaningful change? Are you motivated by working in a business that puts clients first and embraces teamwork? Do you want to be part of a team that moves together, operates in a high trust environment and celebrates success? Do you take pride in delivering quality work, being accountable and maintaining high standards?

If this sounds like you, we look forward to meeting you. Apply now
 

PLEASE NOTE:

Only candidates with valid working rights within Australia will be considered.

Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees and encourage applications from candidates with a variety of strengths, backgrounds and experiences.
 

Note for Recruitment Agencies:

This role is being managed by Findex Talent Acquisition and we will not accept unsolicited resumes/applications from Recruitment Agencies.
 

  • Client Support Officer

    2 weeks ago

    Ballarat, Victoria, Australia WRISC Family Violence Support Full time $104,000 - $130,878 per year

    WRISC Family Violence Support is looking for a dynamic and passionate woman to join the team and support women and children impacted by family violence.Fixed Term – 12 Months 1.0 FTE - Co-locate across two sites: Ballarat & Bacchus MarshThe role will work primarily alongside the Specialist Family Violence Case Management programs, as well as supporting our...

  • Customer Service Officer

    1 week ago

    Ballarat, Victoria, Australia JK Personnel Full time $50,000 - $70,000 per year

    CompanyLocated in Ballarat, JK's client is seeking enthusiastic Customer Service Officers to join their growing team. Specialising in inbound call centre support for the telecommunications industry and ranked number one for customer satisfaction, they are committed to delivering exceptional service and efficiency as they continue to expand. The Role:As a...

  • Administrative Officer, Financial Services

    1 week ago

    Ballarat, Victoria, Australia Federation University Australia Full time $60,000 - $80,000 per year

    Provide a range of operational financial transactional services Finance – Mt Helen CampusFull-time, fixed-term appointment until November 2026HEW 4 - $72,998 p.a. plus up to 17% superannuationPosition closing date: 26/10/2025Ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide 2022) and with top...

  • Administrative Officer, Financial Services

    1 week ago

    Ballarat, Victoria, Australia Federation University Australia HK Programs Full time $72,998 - $85,999 per year

    Provide a range of operational financial transactional services• Finance – Mt Helen Campus• Full-time, fixed-term appointment until November 2026• HEW 4 - $72,998 p.a. plus up to 17% superannuationPosition closing date: 26/10/2025Ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide 2022) and with...

  • Court Services Manager

    1 week ago

    Ballarat, Victoria, Australia Court Services Victoria Full time $104,000 - $156,000 per year

    About usCourt Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.  Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...

  • Administrative Services Officer

    10 hours ago

    Ballarat, Victoria, Australia Grampians Health Full time $189,000 - $192,000 per year

    Company description: Grampians Health exists to serve our communities across the Grampians region, providing complete care as close as possible to people's homes.Job description: $36.57 per hour + salary packaging | Administrative Services Officer Grampians Mental Health & Wellbeing Service - Inpatient Unit BallaratPermanent Part Time on Weekends (Saturday...

  • Senior Customer Service Officer

    12 hours ago

    Ballarat, Victoria, Australia State Revenue Office Full time $79,122 - $120,000 per year

    Senior Customer Service OfficerAt least 2 fixed term (up to 12 months) roles with a possible ongoing opportunity in the Business Revenue Branch, Business Revenue and Customer Services Division in BallaratSalary $79,122 plus 12% superannuation - VPS Grade 3Based in Ballarat with hybrid working arrangementsWhat we offerThe State Revenue Office is the Victorian...

  • Merchandise/Warehouse Officer

    1 week ago

    Ballarat, Victoria, Australia ALTORA AG SERVICES PTY LTD Full time $60,000 - $80,000 per year

    About the RoleAre you passionate about rural supply chains and customer service? We areseeking a proactive and detail-oriented Rural Merchandise/Warehouse Officer tojoin our team. In this role, you will manage stock, coordinate warehouseactivities, and ensure the efficient supply of farm inputs to both our retailbusiness and farming operations.Your...

  • Office Manager

    2 weeks ago

    Ballarat, Victoria, Australia Optiform Pty Ltd Full time $70,000 - $120,000 per year

    Are you an organised, people-focused professional who thrives in a busy, meaningful role?We're seeking an Office Manager to join our passionate allied health team and play an integral part in supporting families and individuals.About UsOptiform is a growing company that provides Speech Pathology, Occupational Therapy & Behaviour Support to individuals in our...

  • Justice Officer

    1 week ago

    Ballarat, Victoria, Australia Department of Justice and Community Safety Full time $60,295 - $77,730 per year

    2 x Casual positions at Hopkins Correctional Centre availableThe opportunity to work across multiple departments within the prison including Business Support, Finance, Stores, Uniforms and Reception & DischargeVPS Grade 2: $60,295 - $77,430 plus superannuation.About the Business Unit:Hopkins Correctional Centre has two casual positions available, both...