Court Services Manager

About us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.  Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the 'Courts Group'.

Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

The Magistrates' Court of Victoria (MCV) is the first level of the Victorian court system and is a jurisdiction within the Court Services Victoria.  It has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 locations, equating to approximately 90 percent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community.

Many individuals who come before the Court face complex psycho-social challenges such as past trauma, substance use, mental ill-health, and unstable housing. These factors often contribute to their initial and ongoing involvement with the justice system.  To support these individuals, MCV offers a range of therapeutic and culturally informed services across its criminal and family violence divisions. These include the Specialist Family Violence Courts, the Court Integrated Support Program (CISP), the Assessment and Referral Court (ARC), the Koori Court, and the Drug Court. A dedicated team of practitioners, case managers, and Koori Court Officers work collaboratively to support judicial decision-making and improve outcomes for court users.

About the role

The Court Services Manager plays a vital leadership role within the local court structure. Reporting to the Senior Registrar, this position oversees a multidisciplinary team that provides tailored support to individuals with complex needs or specific requirements who are engaged with the court.

Working closely with Judicial Officers and local court leadership, the Court Services Manager ensures the effective and responsive delivery of therapeutic and culturaly safe court support services.

With deep expertise in therapeutic service provision, the Manager brings a strong understanding of case management practices, family violence support for both applicants and respondents, and the use of risk and needs assessment tools. The role also involves providing authoritative advice to the court, leading stakeholder engagement, and ensuring culturally safe practices for First Nations staff and court users.

Our benefits

•    We care about your health and wellbeing and have partnered with Fitness Passport, an initiative that allows you to access significantly discounted fitness membership program

•    Peer Support Program designed to help create a safe and supportive workplace where colleagues look out for each other

•    Koori staff network to enhance support for Koori staff and ensure that appropriate networks and services are readily available

•    Ongoing professional development within a collaborative and supportive work environment

About you

You are a strategic and compassionate leader with a strong background in therapeutic justice and multidisciplinary team management. You bring:

•    A tertiary qualification in law, psychology, social work, health, or a related field, or significant experience in a similar role.

•    Proven experience leading high-performing, multidisciplinary teams.

•    Knowledge of solution-focused courts and therapeutic program delivery within the justice system.

•    Understanding of both victim and perpetrator interventions.

•    Familiarity with tools and processes used to assess risk and need, and the ability to formulate effective case management plans and support strategies.

How to apply

Click the 'Apply Now' button, ensuring you include the following in your application:

• resume

• a short cover letter

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.