Operations Coordinator
15 hours ago
Operations Coordinator @ Gigafy
Full-time | $90k + Super | Fortitude Valley Office
About Gigafy
Gigafy is an Australian wholesale Internet Service Provider delivering high-speed fibre networks for apartments, townhouse complexes, hotels, build-to-rent and other high-density projects.
We're a growing, innovative business that partners with property developers, building managers, and retail ISPs to provide residents with fast, reliable internet. Our team is collaborative, agile, and always looking for smarter ways to get things done.
About the Role
We're looking for a proactive and organised Operations Coordinator to join our Brisbane team.
Reporting to the Operations Director, you'll play a key role in keeping our projects, processes, and operations running smoothly - from installations and network upgrades to retailer liaison, marketing support, and general admin.
This is a diverse, hands-on role that will evolve as new initiatives and priorities emerge which is perfect for someone who enjoys variety and working across multiple areas of the business.
What You'll Be Doing
Installations & Projects
Support our installations team with planning, quoting, project management, and reporting.
Network Upgrades
Coordinate infrastructure upgrade projects across Gigafy sites including scoping, planning, and tracking progress.
Retailer Liaison
Assist with onboarding new retailers, keep existing retailers informed of new sites, pricing, and operational updates. Ensure compliance with Functional Separation Undertaking (FSU) guidelines when engaging with retail partners.
Process & Operations
Work with the Operations Director on key initiatives, process improvements, and documentation. Implement a knowledge base and keep it updated.
Inventory Management
Manage ordering, allocation, and stock control of network and installation equipment.
Marketing Support
Create and publish content (social posts, blogs, website updates) and update sales collateral.
Office Admin
Keep the office running smoothly from supplies and snacks to organising team activities and events.
About You
You're a motivated, detail-oriented organiser who thrives in a fast-paced environment. You love variety, take initiative, and enjoy helping a business run efficiently.
You'll bring:
- Strong organisational and multitasking skills
- Excellent written and verbal communication
- Confidence using Microsoft 365 (Excel, Teams, Word, etc.)
- Experience in operations, administration, or project coordination (preferred)
- Familiarity with WordPress and Canva (advantageous)
- Previous telecommunications or technology operations experience is highly regarded
- A positive, "get-things-done" attitude
Why Join Gigafy
- Join a growing Australian tech company with an energetic, supportive culture
- Work on diverse projects across operations, network, and marketing
- Genuine opportunities to grow and develop your skills. Pathway to progress into project or operations leadership as the business grows
- Friday snacks & drinks, team events, and a fun, collaborative environment
- 1 day work-from-home per week or other flexible arrangements available for the right candidate
If this sounds like you, apply now.
Diversity and inclusion are core values at Gigafy - we welcome and encourage applications from all backgrounds regardless of race, ethnicity, age, gender, religion, sexual orientation or any other diverse background.
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