RTO Quality and Compliance Coordinator

Are You Passionate About RTO Quality and Compliance?

We're looking for a detail-driven and proactive professional to help uphold the integrity of nationally recognised training programs within the Public Transport Authority's Registered Training Organisation (PTA RTO).

In this dynamic role, you'll ensure all training is delivered in alignment with our Scope of Registration and the Standards for RTOs 2025. You'll be the key contact for managing learner records, generating qualifications and compliance reports, and supporting online assessment systems—
with platforms like Cloud Assess highly desirable
.

Your contribution will be vital in maintaining high standards across training delivery, including conducting RTO inductions, responding to quality and compliance queries, and facilitating validation sessions with confidence and professionalism.

This is a unique opportunity to work across compliance, learning and development, reporting, and administration. You'll play a central role in continuous improvement by coordinating stakeholder feedback, supporting audits, and assisting in the development of training resources. From managing mandatory RTO reporting to liaising with workplace trainers and ensuring data integrity, your work will directly impact the success of our nationally recognised programs.

If you're organised, confident in public speaking, and passionate about quality training and compliance—we'd love to hear from you

About You

To excel in this role, you should possess:

• Demonstrated expertise in learning and development, including the evaluation and review of adult learning programs. Well-versed in the Standards for RTOs 2025 and experienced in supporting compliance audits. Holds or is actively pursuing Certificate IV in Training and Assessment (TAE) qualification.
• Strong interpersonal and communication skills, with the ability to confidently present to groups of learners, facilitate validation sessions, and collaborate effectively with trainers, operational teams, and stakeholders. Skilled in maintaining constructive working relationships.
• Highly organised, detail oriented, with a proven ability to manage competing priorities, coordinate projects, and produce accurate reporting within deadlines. Committed to continuous improvement through process review and implementation.
• Proficient in leveraging learning technologies within the VET sector, including Microsoft Office Suite, Learning Management Systems, and online assessment platforms such as Cloud Assess, to enhance learner engagement and streamline assessment processes.

About Us

The Public Transport Authority's (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions. Our purpose is to provide safe, customer-focused, integrated, and efficient transport services that align with our core values.

At the PTA, we hold five core values dear: safety, respect, recognition, integrity, and sustainability. These values guide everything we do, ensuring a workplace where safety is paramount, respect is fundamental, achievements are celebrated, integrity is unwavering, and sustainability is integral to our mission.

As a fast-growing economy, Western Australia's public transport system, under the PTA, is recognised as the best in Australia and one of the most efficient, clean, and safe networks globally. Rail transport plays a vital role in our continued success and growth, exemplified by our numerous projects such as METRONET, designed to meet the public's needs and expectations. Moving millions of people requires the skill and commitment of a talented workforce, and at the PTA, we are dedicated to delivering on our vision and purpose while upholding our values every step of the way.

You can expect.

• Opportunities to grow through
  personal development and career pathways
• Health and Wellbeing programs
  including access to a free 24/7 onsite Gym
• Subsidised Corporate Apparel and Spectacles
• Supportive Team Environment
• Opportunity to join our Social Club offering savings and benefits all year round

There is currently one fixed term opportunity available to 30 September 2028 with the possibility of renewal and/or permanency. Applicants assessed as suitable through this process may be used to fill similar vacancies on a fixed term or permanent basis that may arise within the next 12 month

To be eligible to work at the PTA you must hold a valid work visa with at least 3 years validity and full working rights at the time of application.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information

Please contact
Shelby Munro-Smith, RTO Manager on
for specific information about the role.

For more information about the PTA, please visit

Applicants must apply online, using the 'Apply' button at the top of the screen. This will take you to the WA Jobs board where you will need to follow the instructions listed on the advert. If not directed straight to the position, please key Position Number 36902 in the web search box
.

All applications must be submitted through the PTA website, or the WA Government jobs portal. Applications received via other platforms will not be considered.

Please note you will be required to complete the PTA Integrity and Qualification Consent Form and an Australian National Police Clearance should you become the recommended applicant through the recruitment process. Adverse outcomes of Integrity reviews and NPC's will not necessarily disqualify an applicant from the selection process. All PTA positions are subject to ongoing integrity screening. Suitable applicants will also need to undertake a Drug and Alcohol Screen prior to commencement.

Closing Date: 5.00pm Tuesday 2 September 2025