Quality and Compliance Coordinator RTO

Are you a compliance champion with a passion for quality education? Communicare is seeking a proactive and detail-oriented Quality and Compliance Coordinator RTO to support our Registered Training Organisation (RTO) and ensure service excellence across our vocational programs. The role will be offered on a permanent full-time capacity, based at our Cannington office.

The Role

As the Quality and Compliance Coordinator RTO, you'll play a vital role in ensuring Communicare's Registered Training Organisation (RTO) meets all compliance and quality assurance standards. Reporting to the RTO Manager, you'll support continuous improvement initiatives, maintain accurate documentation, and provide guidance across designated programs and services.

Key Responsibilities include:

• Administering compliance, audits, and quality assurance activities in line with TAC and the Standards for RTOs
• Managing student enrolments, reporting processes, and maintaining accurate records and systems
• Updating policies, procedures, and resources to meet legislative, contractual, and RTO standards
• Providing expert advice and support to internal stakeholders and acting as a key contact for external enquiries.

About You

You're a compliance-savvy professional with a solid understanding of the vocational education and training (VET) sector. You hold a Training and Assessment qualification alongside:

• Demonstrated experience in RTO compliance and quality assurance, with knowledge of the Standards for RTOs
• Proven ability to align and maintain policies and procedures to meet regulatory and contractual obligations
• Hands-on experience with Student Management Systems and Learning Management Systems
• Strong communication, interpersonal, and problem-solving skills, with the ability to engage confidently across diverse stakeholders
• Advanced administrative and computer skills, with exceptional attention to detail and organisational capability
• A collaborative mindset and the ability to support validation activities, continuous improvement, industry engagement, and resource updates

What we offer

Our office is located in central Cannington with a short 5-minute walk to Westfield Carousel, close to public transport, food outlets and easily accessible from Albany Highway Other benefits include:

• Generous NFP Salary Packaging: Option to package up to $15,900 for general living expenses and an additional $2,650 for entertainment benefits per annum.
• Extra Leave: 5 days of extra paid leave per annum (pro rata for part-time).
• Paid Parental Leave: Paid leave and return to work incentives.
• Support for FDVA: Family Domestic Violence and Abuse leave, financial assistance, and structured support for any employees who have experienced FDVA incidents.
• Health and Wellbeing: Discounted Health Insurance with HBF, free confidential counselling services through our Employee Assistance Program, and an annual Flu Vaccination Program.
• Professional Development: Opportunities for growth and development within a supportive and inclusive team culture.

Who are we

Communicare delivers over 45 people-focused services that support individuals, families and communities to thrive and create better futures. With over 48 years of experience, we have built a strong reputation for genuinely caring about the people we help.

We are an organisation driven by our values of Everyone Is Welcome, Doing What We Say, Above and Beyond, and Stronger Together. Communicare is committed to inclusion, cultural safety and empowering the people we serve.

If you are a purpose driven individual and this sounds like something you want to be a part of, please apply with an updated resume. A cover letter will be highly regarded to outline key achievements and experience relevant to the role however not mandatory.

Applications close Monday 15 September 2025, shortlisting may begin immediately.

Communicare values diversity and encourages applications from Aboriginal and Torres Strait Islander peoples, those from culturally and linguistically diverse backgrounds, LGBTQI+ individuals, and people with disabilities.

This role is designated under Section 51 of the Equal Opportunity Act 1984 (WA) to promote equality; Aboriginal people are strongly encouraged to apply.

Unsolicited agency applications will not be accepted.