ServiceNow Developer

5 days ago

Sydney, New South Wales, Australia Ampstek Full time $104,000 - $130,878 per year

ServiceNow NV1 Sr. Developer:

The ServiceNow Developer is responsible for designing, developing, and implementing solutions on the ServiceNow platform to support business processes and IT service management. This role involves customizing applications, creating workflows, and integrating ServiceNow with other enterprise systems.

Key Responsibilities


• Integrate ServiceNow with external systems using REST/SOAP APIs


• Participate in requirement gathering, design reviews


• Troubleshoot and resolve platform issues and bugs


• Create and maintain technical documentation


• Implement ITIL processes and best practices


• Support go-live and hypercare phases


• Provide knowledge transfer and training to team members

Required Skills & Experience

  • Strong proficiency in JavaScript, HTML, CSS, AJAX, and AngularJS
  • Experience with ServiceNow modules like Incident, Problem, Change, Service Catalog, and CMDB
  • Familiarity with ServiceNow Studio, Flow Designer, and IntegrationHub
  • Knowledge of LDAP, Active Directory, and relational databases (MySQL, Oracle, etc.)
  • Experience with Service Portal and reporting/dashboard setup
  • Understanding of ITIL framework and service management principles
  • Excellent communication and collaboration skills

Preferred Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field

ServiceNow Certified Application Developer or System Administrator preferable

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