Senior ServiceNow Developer

3 days ago

Sydney, New South Wales, Australia BURGEON IT SERVICES Full time $90,000 - $120,000 per year

Position
: Senior ServiceNow Developer

Location
: Sydney

Duration
: 6 months

ServiceNow NV1 Sr. Developer:

The ServiceNow Developer is responsible for designing, developing, and implementing solutions on the ServiceNow platform to support business processes and IT service management. This role involves customizing applications, creating workflows, and integrating ServiceNow with other enterprise systems.

Key Responsibilities

  • Integrate ServiceNow with external systems using REST/SOAP APIs
  • Participate in requirement gathering, design reviews
  • Troubleshoot and resolve platform issues and bugs
  • Create and maintain technical documentation
  • Implement ITIL processes and best practices
  • Support go-live and hypercare phases
  • Provide knowledge transfer and training to team members

Required Skills & Experience:

  • Strong proficiency in
    JavaScript
    ,
    HTML
    ,
    CSS
    ,
    AJAX
    , and
    AngularJS
  • Experience with ServiceNow modules like
    Incident
    ,
    Problem
    ,
    Change
    ,
    Service Catalog
    , and
    CMDB
  • Familiarity with
    ServiceNow Studio
    ,
    Flow Designer
    , and
    IntegrationHub
  • Knowledge of
    LDAP
    ,
    Active Directory
    , and
    relational databases
    (MySQL, Oracle, etc.)
  • Experience with
    Service Portal
    and
    reporting/dashboard setup
  • Understanding of ITIL framework and service management principles
  • Excellent communication and collaboration skills

Preferred Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • ServiceNow Certified Application Developer or System Administrator preferable

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