ServiceNow Developer

2 weeks ago

Sydney, New South Wales, Australia XPT Software Australia Full time $90,000 - $120,000 per year

Key Responsibilities

  • Integrate ServiceNow with external systems using REST/SOAP APIs
  • Participate in requirement gathering, design reviews
  • Troubleshoot and resolve platform issues and bugs
  • Create and maintain technical documentation
  • Implement ITIL processes and best practices
  • Support go-live and hyper care phases
  • Provide knowledge transfer and training to team members

Required Skills & Experience

  • Strong proficiency in JavaScript, HTML, CSS, AJAX, and AngularJS
  • Experience with ServiceNow modules like Incident, Problem, Change, Service Catalog, and CMDB
  • Familiarity with ServiceNow Studio, Flow Designer, and Integration Hub
  • Knowledge of LDAP, Active Directory, and relational databases (MySQL, Oracle, etc.)
  • Experience with Service Portal and reporting/dashboard setup
  • Understanding of ITIL framework and service management principles
  • Excellent communication and collaboration skills

Preferred Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • ServiceNow Certified Application Developer or System Administrator preferable

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