Project Officer

Location – Parramatta

Employment type – Temporary (up to 6 months)

Salary – $113,574 - $125,719 pa plus superannuation and leave loading

Your role
You will support the Service Desk team to deliver a seamless user experience, resolving videoconferencing issues for Justice Agencies and external stakeholders. You'll also contribute to projects and continuous service improvements for clients and the AV, Strategy and Business Links team.

Key Responsibilites

• Build strong client relationships and resolve complex service issues
• Improve tools, processes and documentation to enhance user support
• Coach and support team members to deliver consistent outcomes
• Contribute to projects, reports and service improvements

Download the role description.

Essential Requirements

• Current NSW Driver's Licence with ability and willingness to travel throughout NSW.

Appointments are subject to reference checks. Some roles may also require the following checks/ clearances:

• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
• Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the 'Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer
We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment

Are you ready to join us?
Simply click 'apply' to complete the application form and attach a Resume (maximum 3 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as specified in the role description.

Applications close
21st September 2025 at 11:59PM AEST

Got a question?
About
For more information about the role or what it's like to work for DCJ, please contact the hiring manager Jeremy Tucker via email:

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Erica Tam on or via

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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The Welcome Experience
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The careers site currently promotes this service on the 'Discover roles with DCJ in regional NSW' page.