Salesforce Solution Architect

At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel  

The Salesforce Solution Architect is responsible for designing scalable, secure, and integrated Salesforce platform solutions that meet business needs across multiple clouds. The role ensures technical alignment between business requirements, Salesforce architecture, and enterprise systems, while maintaining platform best practices and governance across a large, multi-cloud Salesforce environment.

Day to day:

• Define and maintain end-to-end Salesforce architecture across multiple clouds and integrated systems
• Partner with business and delivery teams to translate requirements into scalable technical designs
• Govern platform standards, reusable patterns, and integration frameworks
• Review and guide solution design, configuration, and code to ensure alignment with best practices
• Drive technical design reviews, data modelling, and security architecture
• Collaborate with data and infrastructure teams to ensure performance, reliability, and compliance
• Mentor developers and admins, embedding architecture discipline across teams

You'll be perfect for the role if you have:

• 8–10 years Salesforce experience, including 3–5 years as a Solution Architect
• Proven experience designing solutions for large, multi-cloud orgs (3,000+ users)
• Strong expertise in integrations (APIs, middleware, external systems) and data modelling
• Experience with OmniStudio and Loyalty/LMS integrations highly regarded
• Salesforce Application Architect or System Architect certification preferred
• Ability to influence technical direction and drive platform governance across large stakeholder groups
• Clear communicator who balances architectural vision with practical delivery
  
  

What you will enjoy:

Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place to Work Australia New Zealand Pty Ltd

Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability 

Development: Individualised, ongoing Learning & Development via communities of practice. Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others.

Innovation Days where you have the opportunity to create, collaborate, and bring innovative concepts to life 

Dedicated Engineering Days, often hosted by technology partners off-site, where staff have an opportunity to increase knowledge and skills, and test out new and exciting technologies. 

Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

Women in PM&E group - this comprehensive program aims to foster gender diversity and empower and support women in their pursuit of successful careers in technology. It encompasses a variety of initiatives, workshops, mentorship opportunities, and networking events.

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within 

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health: Support and Employee Assistance Program for staff and family

Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026) 

 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

Irreverence. Ownership. Egalitarianism.

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