Change Manager

Title: Change Manager

Role Type: Contract

Contract End Date: September 2025

One of our Federal Government department is urgently seeking a motivated Change Manager who will play a pivotal role in supporting one of the department's most complex and strategically significant programs.

You will contribute to the successful delivery of the program by planning, coordinating, and executing change support and deliverables that enable the department's staff to understand, adapt to, and embrace new ways of working.

Working as part of a high performing, collaborative team, you will act as the conduit between the program's value streams and business. You will engage with a diverse range of stakeholders to ensure fit for purpose change materials, communications, and training resources are developed and delivered to support readiness and adoption across the agency.

Your focus will be creating and implementing tailored change strategies and materials that enhance people's ability to apply, respond to, embed, and adapt to change, ensuring sustainable outcomes and long-term capability uplift.

Key Duties and Responsibilities:

The role will be responsible for, but not limited to:

• Collaborating with multidisciplinary teams to assess the impact of proposed changes, develop mitigation strategies, and minimise disruption to operations.
• Communicating effectively with stakeholders at all levels to build understanding, engagement, and commitment to change initiatives.
• Leading or supporting training sessions, workshops, and engagement activities to prepare staff for new systems, processes, and ways of working.
• Providing support and guidance to ensure adoption and sustainment of change outcomes.
• Monitoring and evaluating the effectiveness of change management activities and identifying opportunities for continuous improvement.
• Equipping event and operational staff to champion change and communicate anticipated impacts confidently.
• Making informed decisions using good judgement, expertise and knowledge, and adherence to relevant legislation, regulations, and the department's operational frameworks.
• Providing expert advice and practical support to departmental staff on managing change and overcoming resistance effectively.

About the project:

The department's Change Management Team plays a critical role in supporting the department to prepare, adopt, and embrace transformation through the Indigo Program – a complex, multi-stream initiative designed to modernise systems, processes, and service delivery across the agency.

Our purpose is to help the department realise its full potential by focusing on the people side of change – ensuring that staff are informed, equipped, and supported throughout the transition. We achieve this by providing a structured, coordinated approach to change and building sustainable change management capability and maturity across the organisation.

The Change Management Team contributes to a positive work culture that supports collaboration, productivity, and benefits realisation. We are committed to fostering a culture of trust, inclusion, and high performance that reflects the federal departments values and the APS values of being impartial, committed to service, accountable, respectful, ethical, and demonstrating stewardship in all that we do.

Additional requirements

• The candidate must hold an active Baseline security clearance prior to commencement.

• Provide Security Clearance Number or application number.

• A resume of no more than 3 pages

• A one-page pitch addressing the selection criteria. This should not exceed one page.

Selection Criteria

The buyer has specified that each candidate must provide a one page pitch to address all criteria specified below. This is equal to 5000 characters. The criteria's are:

1. · Proven experience in implementing and delivering organisational change by engaging and motivating employees to embrace change and new ways of working.

· Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.

· Experience using a range of change management methodologies and frameworks.

· Experience supporting or leading large-scale organisational change efforts impacting multiple teams.

· A solid understanding of how people experience change, supported by a versatile toolkit of strategies, methods and techniques.

· Ability to work both independently and collaboratively withing a high performing team environment whilst contributing positively to the achievement of the department's objectives.

· Effective communication and stakeholder engagement skills across a diverse stakeholder group.

· Proven ability to manage multiple work packages simultaneously, maintaining awareness of interdependencies, risks and quality standards.

Location:

ACT, QLD, VIC

Working arrangements:

Hybrid

About us:

ContractRoll is a boutique recruitment firm based in the ACT that aims to provide suitable contracting resources to the Federal government departments and leading private agencies.