
Customer Service Officer
3 days ago
Caringbah
Casual
$34.30 ph plus super, benefits & w/e loading
15 to 20 hpw (1-2 nights + we per fortnight)
Our Recreation Team is a vibrant, close-knit community of people who thrive on connection, movement, and making a difference. From Duty Managers and Customer Service Officers to Instructors and Coordinators, our team transforms 18 Recreation Centres into welcoming, inclusive, and safe spaces—offering health, fitness, and recreation opportunities to those who need them most.
As part of the Y family, you'll help support the wellbeing of vulnerable and underrepresented communities, always acting with integrity and respect. In return, we offer flexible hours, free facility membership, and the chance to build valuable leadership and life skills—all while making a real impact.
- Be a part of creating great experiences for members of our community
- Provide first class service to all members and guests
- You will be the first and last person our members see in our facility
Our customer service officers are passionate about creating awesome experiences and building strong relationships within the community at our Caringbah Centre.
About the role
Working a flexible roster across 7 days, Customer Service Officers act as the first point of contact for our customers.
The role will see you meet and greet customers, respond to internal and external enquiries via email, phone calls and face to face as well as perform general administration tasks. You will ensure all enquiries, bookings and issues are managed accurately and support other departments when required.
The role will give you the opportunity to build strong customer experiences and lasting relationships with our members and guests.
About you
You are self-motivated and have a passion for customer satisfaction. You thrive in a fast-paced environment and enjoy problem solving. Your superior customer service and admin skills along with your ability to build rapport with people will see you excel in this role
You will also come with the following:
- Current CPR & First aid certificate
- Previous experience in administration/customer service role (desirable)
- Genuine interest in sports and fitness
- Familiarity or aptitude with office, point of sale and booking technologies
Who What Y?
The Y NSW is a profit-for-purpose organisation focused on healthy living, social impact, and empowering young people. We operate 18 recreation centres, 47 out-of-school-hours care services, and two camping locations, employing over 1,000 staff across NSW to deliver enriching community programs.
We're committed to building a diverse, inclusive workforce that reflects the communities we serve. We welcome applicants of all genders, ages, religions, abilities, sexual orientations, and cultural backgrounds—including Aboriginal and Torres Strait Islander peoples.
Benefits & Experience
The Y offers a range of benefits including:
- Above award rates of pay
- Salary sacrifice benefits
- Free access to Y sites & programs
- Discounts on a range of products and services including groceries
- Branded clothing supplied
- Paid essential training & development
- Additional leave including wellbeing days
- Reward & recognition program
- Employee Assistance Program
- Reconciliation Action Plan
Commitment to Safeguarding
At the Y, we are committed to empowering all Children and Young People to feel safe and be safe, at the Y, in their families and in their communities. As such, we embed Safeguarding into everything that we do to make sure Children and Young People are kept at the front of our minds in all our programs and services. We also ensure that all our candidates are appropriately screened to make sure that the right people are in the right roles to keep our children and young people safe.
-
Customer Service Officer
1 week ago
Caringbah, New South Wales, Australia Viking Blues Pty Ltd Full time $60,000 - $80,000 per yearWho We AreJoining Bova Australia means becoming part of a team dedicated to advancing veterinary medicine. As a Veterinary Compounding Pharmacy, we create custom pharmaceuticals that make a real difference in animal health. If you're looking for a role where your work has real impact, we'd love to have you on our journey.Life at Bova AusAt Bova Aus, we...
-
Service Desk Engineer
4 days ago
Caringbah, New South Wales, Australia Shire IT Full time $60,000 - $80,000 per yearJob Title: Service Desk Engineer (MSP) Join a fast-paced, innovative company with Shire IT, a rapidly expanding leader in the industry. Here, your unique talents will propel success across our diverse client portfolio spanning numerous industries. Enjoy a supportive team environment and a great office location, that's tailored for your career advancement. ...
-
Customer Experience Manager
1 week ago
Caringbah, New South Wales, Australia PAL Lighting Full time $80,000 - $120,000 per yearCustomer Experience ManagerLocation: Caringbah, NSWTeam: Sales & Customer ExperienceEmployment: Full-timeAbout PAL LightingPAL Lighting is a leader in innovative lighting solutions, delivering high-quality products that transform spaces and experiences. We combine design, technology, and a customer-first service approach. As a small, tight-knit team, we...
-
Customer Care Coordinator- Caringbah
3 days ago
Caringbah, New South Wales, Australia WSA APAC Full time $45,000 - $60,000 per yearWSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Part of WSAudiology group and Bloom Hearing Specialists, TotalCare operates a global network of hearing stores equipped with the...
-
Customer Care Coordinator- Caringbah
3 days ago
Caringbah, New South Wales, Australia Bloom Hearing Specialists ANZ Full time $50,000 - $150,000 per yearWSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.Part of WSAudiology group and Bloom Hearing Specialists, TotalCare operates a global network of hearing stores equipped with the latest...
-
Caringbah, New South Wales, Australia Ability Action Australia Full time $60,000 - $90,000 per yearCompany DescriptionJob DescriptionWhat's in it for you?Benefits – Professional Development allowance, staff referral scheme, Fitness Passport… just to name a few Flexibility – You can select the hours and days - full-time or part-time - that work best for you as an individual Excellent remuneration – Industry leading salary + kilometre...
-
Claims Coordinator
2 weeks ago
Caringbah, New South Wales, Australia Kase Group Full time $60,000 - $80,000 per yearJoin KASE Group – Where We Care, Listen, and DeliverWho Are We?Founded in 2017, KASE Group is an Aussie-owned company leading the way in insurance and non-insurance building & restoration repairs nationwide.At KASE, we care about both our people and our clients, and we're committed to delivering exceptional outcomes every time. Due to rapid national...
-
Product Marketing Manager
2 weeks ago
Caringbah, New South Wales, Australia Xemplo Full time $90,000 - $120,000 per yearWho we are:Xemplo is not just another piece of SaaS software; it's a powerful, business-critical platform with features and benefits designed to revolutionise how businesses compliantly engage their workers internationally.About The RoleWe're looking for a hands-on Product Marketing Manager to join our team at Xemplo, our workforce management platform. This...
-
Product Marketing Manager
2 weeks ago
Caringbah, New South Wales, Australia Expedo Full time $80,000 - $120,000 per yearWho we are: Xemplo is not just another piece of SaaS software; it's a powerful, business-critical platform with features and benefits designed to revolutionise how businesses compliantly engage their workers internationally.About the roleWe're looking for a hands-on Product Marketing Manager to join our team at Xemplo, our workforce management platform. This...
-
Group Fitness Instructor
4 days ago
Caringbah, New South Wales, Australia YMCA NSW Full time $40,000 - $60,000 per yearDate: 4 Jun 2025 Location: Caringbah, AU Company: YMCA NSW Who What Y? The Y NSW is a profit-for-purpose organisation focused on healthy living, social impact, and empowering young people. We operate 18 recreation centres, 47 out-of-school-hours care services, and two camping locations which employ over 1000 staff across NSW – and fund our diverse range...