Client Relations

3 days ago

Northgate SA, Australia Pet Universe veterinary Centre Northgate Full time $60,000 - $80,000 per year

Are you a people person who loves animals? Do you thrive in a fast-paced, friendly environment where no two days are the same? If you have top-notch customer service skills, a positive attitude, and a passion for pets, we'd love to hear from you

Why Join Pet Universe?

Pet Universe is a next-level award-winning veterinary practice just 10 minutes from Adelaide's CBD. We're all about top-tier patient care, cutting-edge treatments (like rehab & regenerative medicine), and making life better for animals and their humans.

Plus, we've got a Gold Cat Friendly Accreditation – because cats deserve VIP treatment too.

What You'll Be Doing

· Be the face of our practice—greet clients with a warm welcome and make them feel at ease.

· Manage bookings and ensure follow-ups are scheduled.

· Educate pet owners about our services and products in a caring, helpful way.

· Recommend services, treatments, and products to support pet health.

· Keep things running smoothly—coordinate client arrivals, departures, and emergencies.

· Handle paperwork, insurance claims, and maintain a clean, welcoming reception area.

· Learn about pet health, medications, diets, and retail products.

What We're Looking For

· Strong customer service skills (hospitality or retail background? Perfect).

· A multitasker who stays cool under pressure.

· Someone who loves animals (of course).

· Someone who preferably has a background in animal care

· A team player with great communication skills.

· Availability for weekdays, evenings & some Saturdays.

· A positive, can-do attitude.

Why You'll Love Working With Us

· A fun, supportive team that loves what they do.

· Staff discounts on vet care & pet products.

· Access to our Workplace Wellness Scheme (Health Assured).

· Regular team treats like lunch, bubble tea, and afternoon teas.

· Social events

· Learning & growth opportunities through our online Knowledge Hub.

· Discounts on Anytime Fitness & Medibank Private memberships & pet food brands (Hills & Royal Canin).

Where Are We?

Located just 10 minutes from Adelaide's CBD, our clinic is in a prime spot—close to cafes, restaurants, and even the beach

Ready to Join the Pack?

Send your CV & cover letter to Claire Lee, Practice Manager, via email All applications are handled in confidence.

Closing Date: Sunday 2 November 2025

Pet Universe Veterinary Centre (CVS (Australia) Pty Ltd)

ACN

CVS registered office address:

C/O BDO, Level 10,12

Client Relations / Receptionist at Pet Universe, Adelaide—engage with pet owners, manage bookings, and support clinic operations in a friendly, fast-paced environment. Ideal for animal lovers with great people skills. Enjoy staff discounts, wellness perks, and a supportive team culture

Job Type: Casual

Pay: $33.70 – $38.35 per hour

Expected hours: 8 – 20 per week

Benefits:

  • Employee discount

Experience:

  • customer service: 2 years (Required)
  • animal care course: 1 year (Preferred)

Work Location: In person

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