E-commerce Fulfilment Team Leader

1 week ago

Melbourne, Victoria, Australia BED BATH N' TABLE Full time $90,000 - $120,000 per year

E-commerce Fulfilment Team Leader

Who We Are:

Bed Bath N' Table is an Australian owned family run business where helping our customers to create their dream home is our specialty and our passion. With over 180 stores in every state and territory of Australia and key location stores throughout New Zealand and Singapore, our team of driven and inspired people are the biggest part of our exciting journey to becoming a full home lifestyle destination for our customers.

BED BATH N' TABLE WILL OFFER YOU:

  • The chance to be part of a 100% Australian owned business that is continuously growing and strong
  • Competitive salary package
  • Access to Staff discounts of 30% off full price products and an additional 15% off reduced items so that you can create your own dream home
  • Invaluable experience working alongside our talented design, creative and product teams
  • Access to our Employee Assistance program to ensure that your well-being is continuously supported
  • Thank you bonus for successfully referring amazing new talent to join our team

About the Role

We're seeking a proactive and experienced Team Leader to manage the daily operations of our warehouse teams responsible for online order fulfilment. You'll oversee key functions including picking, packing, despatch, and system order management, ensuring tasks are completed accurately and efficiently using the Manhattan Scale WMS.

In this role, you'll lead the web pack team, monitor performance through KPIs, and drive continuous improvement while maintaining high standards in safety, quality, and customer service.

Key Responsibilities:

  • Manage day-to-day warehouse operations for online order processing
  • Lead and support teams across picking, packing, and despatch
  • Ensure productivity targets and despatch lead times are met
  • Monitor team performance and maintain individual and team KPIs
  • Schedule staffing and manage rosters based on operational needs
  • Provide training, coaching, and performance feedback to team members
  • Resolve operational issues and liaise with internal stakeholders
  • Ensure compliance with company policies, procedures, and safety standards
  • Identify and implement process improvements to boost efficiency

What You'll Bring:

  • 2+ years' warehouse experience in a leadership role
  • Strong communication and team management skills
  • WMS experience (Manhattan Scale preferred)
  • Intermediate Microsoft Office skills
  • Forklift license desirable (training available)

Join a fast-paced, supportive team and help deliver exceptional e-commerce experiences.

We Would Love to Hear from You:

If you have the skills, experience and motivation to succeed in this role and want to be part of a friendly and supportive team environment we want to hear from you. Apply now to find out more

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