desktop support

3 days ago


Sydney, New South Wales, Australia City People Solutions Full time

We are looking for Level 1 team members to join our Helpdesk Support team and work from our office where you will provide technical support to our client base.

You will be responsible for:

  • Providing Level 1 technical support to clients via telephone and email
  • Supporting and coordinating site installations
  • Logging all call activities in the department's database system
  • Escalating any issues for further troubleshooting until the problem is resolved

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