Product Manager

About Us

Apate.AI is an innovative cybersecurity start-up at the forefront of scam prevention. We craft advanced conversational AI to create a safer digital world. A spin-out from Macquarie University, we are a mission-driven team of researchers and engineers who partner with telcos, financial institutions, and law enforcement to proactively disrupt fraud. At our core, we believe in using cutting-edge technology to solve complex, human-centric problems.

You will be joining a passionate founding team and will work directly with our founders, lead researchers, and a dedicated team of engineers and designers to shape the products that protect people from scams.

About the Role

As a Product Manager at Apate.AI, you will be the central nervous system of our product development efforts. You will sit at the critical intersection of our research, engineering, design, and go-to-market strategy. Your role is to be the voice of our users and partners, translating their complex needs into a clear, prioritised roadmap that drives the development of our revolutionary anti-scam solutions. This is a high-impact role for someone who wants to take ownership and build products that have a tangible, positive impact on society.

About you

You are a natural problem-solver, deeply curious, and obsessed with the user experience. Your technical background allows you to communicate effectively with world-class engineers and researchers, while your product sense enables you to chart a course through a rapidly evolving landscape. You thrive in a high-agency, collaborative environment where you can experiment, learn, and iterate quickly. More than anything, you are driven by a passion for solving meaningful, real-world problems and have a deep sense of empathy for the victims of fraud.

Responsibilities

• Develop Deep Insight: Build and maintain a profound understanding of our users, partners (telcos, banks, law enforcement), market trends, and the tactics of malicious actors to inform every product decision.
• Own the Product Roadmap: Define the 'why,' 'what,' and 'when' for the product. Develop, manage, and communicate a clear product roadmap that aligns with company goals.
• Lead Cross-Functional Teams: Collaborate closely with engineering, research, and design teams to define product requirements, prioritize features, and ensure smooth execution from concept to launch.
• Champion the User Experience: Work hand-in-hand with our UX/UI designers to develop and refine product features that are powerful, intuitive, and accessible.
• Embrace Data-Driven Decisions: Analyze product data, user feedback, and intelligence gathered from scammer interactions to identify opportunities, measure success, and guide the product's evolution.
• Define Success: Clearly articulate and measure the key metrics that define success for our products, ensuring they deliver value to both our users and the business.

Required Experience

• 3+ years of product management experience, preferably in a SaaS or technology-driven environment.
• A technical background (e.g., a computer science degree or equivalent experience) allowing you to earn credibility with and effectively guide engineers and researchers.
• A proven track record of launching and iterating on products, demonstrating an ability to drive user adoption and tangible impact.
• Exceptional communication and collaboration skills, with the ability to articulate a clear vision and work effectively in a fast-paced, agile environment.
• Strong analytical and problem-solving skills, with experience using data to drive insights and make informed decisions.
• Experience with Agile development methodologies and leading development teams..

Preferred Experience

• Direct experience in cybersecurity, anti-fraud, trust & safety, or a related field.
• Experience working on AI/ML-powered products.
• Prior experience in a startup environment is a significant plus.
• Familiarity with cloud technologies (Azure or AWS).
• Knowledge of product analytics and user behaviour tools.
• A strong understanding of human-centered design principles.

Why Join Us?

• Be part of a mission-driven team tackling global scam and fraud challenges
• Work on technically interesting problems with modern frameworks and cloud platforms
• Flexible work arrangements (hybrid or remote)
• Opportunity to contribute to real-world impact in collaboration with industry and law enforcement
• Zero bureaucracy, real impact
• Work directly with founders and researchers from day one

How to Apply

Ready to join our mission? We'd love to hear from you. To be considered, please ensure your application includes:

• Attach your most current CV.
• Include a brief cover letter explaining your interest in this opportunity at Apate.AI.
• Provide a clear, accessible link to your portfolio or GitHub.

The deadline for applications is Sunday, 22 June 2025.

Apate.AI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.