Product Manager

**Job no**: 526406TK
**Brand**: Product and Technology
**Work type**: Full time
**Location**: Queensland
**Categories**: Information & Technology

At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing - travel

**Lead the Future of Global Networking**

We’re seeking a visionary Product Manager (Networks) to shape and drive the transformation of our global networking capabilities. You’ll lead a dynamic, high-performing team across architecture, delivery, and engineering to evolve our network services, influence strategic outcomes, and elevate the organisation’s digital backbone.

As the champion of the Networks product suite, you’ll own the roadmap, optimise service performance, and represent the voice of the customer. If you're passionate about leading change, forging impactful relationships, and delivering business-aligned technology outcomes - this is your opportunity to make a global impact.

**Day to day**:

- Responsible for defining and executing the product strategy
- Identify customer needs, trends, and competitive landscape to develop a product that meets the needs of the target market and differentiates the product from competitors
- Collaborates with cross-functional teams such as engineering, design, and sales to develop and launch the product
- Work with Marketing, Sales, Operations and Product to create a go-to market plan and identify the best channels to reach the target customers
- Track key metrics aligned to the overall business objectives, such as revenue, customer acquisition and retention, and customer satisfaction
- Identify opportunities for improvement and make recommendations for product enhancements and update

**You'll be perfect for the role if you have**:

- 5+ years professional experience in a product management role (Networks)
- Bachelor’s degree or demonstrated equivalent experience
- **Business Acumen**: Strong business acumen, able to understand the market, competition, and financials to drive product success
- **Analytical Skills**: Strong analytical skills, use data and metrics to make informed product decisions
- Leadership: Strong leadership skills, able to motivate and inspire the team to deliver their best work
- **Communication**: Excellent communication skills, able to communicate the product vision and strategy effectively to all stakeholders, including engineers, designers, marketers, and executives
- **Strong Product Vision**: Create a clear and compelling product vision and guide the team towards achieving the product goals
- **Product Management**: Use best-practice product management methodologies to rapidly research, prototype, test and iterate new features
- **Product Roadmap**: Assists with the creation and maintenance of the product roadmap outlining key milestones and priorities for the product development team
- **Customer Focus**: Deep understanding of the customer and their needs to create a product that meets those needs
- **Strategic Thinking**: Able to think strategically about the product, anticipating potential issues and planning ahead to ensure that the product is successful
- **Collaboration**: Works collaboratively with cross-functional teams, including engineering, design, sales, product and marketing

**Why Flight Centre?**
- ️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Access to Learning for ongoing skills development: over 24,500 courses in over 20 languages

Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health: Support and Employee Assistance Program for staff and family

Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)

Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

**Irreverence. Ownership. Egalitarianism**

LI-KC1#LI#onsite

**Applications close**: