Head Of Transformation Change Management

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?

We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us

About The Role
As Head of Transformation Change Management, you'll lead the strategy, framework, and delivery of change across Vocus' most significant business, technology, and cultural transformation programs. This is a pivotal role, working closely with Integration & Transformation initiative owners and senior leaders to ensure change is effectively planned, communicated, and embedded across all divisions.

You'll head up a national team of change professionals—driving adoption, engagement, and capability uplift. The team includes a core group of specialists, supported by additional resources as program demand evolves. You'll collaborate with project teams, HR, and business leaders to make transformation stick and deliver lasting impact.

What You'll Be Responsible For In The Role,

• Develop and execute the enterprise-wide change management strategy aligned with the company's transformation and people strategy. Lead a high-performing change management team to deliver best-practice methodologies, tools, and frameworks.
• Partner with senior executives, program leads, the Transformation team and business leaders to integrate change management into major transformation programs (e.g., digital transformation, TPG and Vocus integration, cultural change).
• Design and implement stakeholder engagement, communication, and training plans to support smooth adoption of change.
• Measure and report on change readiness, adoption, and business outcomes to ensure sustained benefits.
• Build organisational capability in change leadership and change agility through coaching, tools, and frameworks.
• Maintain oversight of change impact across the organisation to manage interdependencies and minimise change fatigue.
• Champion a culture of continuous improvement, collaboration, and innovation in change delivery.

What You'll Bring To The Role
As an experienced Transformation and Change Professional, you'll bring experience as influential change leader who thrives in complex, fast-paced environments. Passionate about driving transformation that delivers measurable business and cultural outcomes, you bring resilience, adaptability, and the ability to turn ambiguity into opportunity.

Essential Criteria

• 10+ years' experience leading large-scale organisational change, ideally within telecommunications, technology, or similarly complex industries.
• Proven track record in enterprise-wide transformation programs and change portfolios.
• Ability to influence and engage senior executives and diverse stakeholder groups.
• Strong knowledge of change frameworks (e.g., Prosci, ADKAR, Kotter) and enterprise transformation governance.
• Exceptional leadership and people management skills, with experience building high-performing teams.
• Outstanding communication, facilitation, and stakeholder management capabilities.
• Bachelor's degree in Business, HR, Psychology, or a related field (postgraduate qualification desirable).

Desirable

• Change management certification (e.g., Prosci, CMI, ACMP).
• Experience working in hybrid project delivery environments.
• Background in telecommunications or technology industries.

What We Offer
Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:

• Diverse and dynamic teams with a supportive and inclusive culture.
• Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
• Flexible hours and a hybrid working environment
• Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers.
• Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and plus more.
• Study assistance programs to excel your personal growth, learning and development.
• Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.

Working at Vocus is never just a job – it's personal. We're crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.

We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people's lives.

With us, you'll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.

About Us
As Australia's specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.

Ready to take the next step?
If you like the sound of this role and think you'd do a great job, but are worried you don't tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they're not 100% qualified for, but just as likely to succeed at them

We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.

If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.