National Assessing Operations Lead

1 day ago

Sydney Inner Suburbs CBD Brisbane Inner Suburbs CBD Melbourne Inner Suburbs CBD, Australia Job Details Full time $80,000 - $120,000 per year


National Assessing Operations Lead

Job No: 677833

Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD

Permanent Full Time

Insurance

Pay Band 5

  • Lead the delivery of initiatives and process improvement across national assessing
  • Drive innovation and performance in a supportive team environment
  • Career growth through collaboration and strategic impact
  • Brisbane / Sydney / Melbourne

About the role

As National Assessing Operations Lead, you'll support the National Manager, Assessing Operations to deliver strategic improvements across motor claims. You'll collaborate with internal and external stakeholders to optimise processes, monitor performance, and drive operational excellence.

What you'll do

  • Design and deliver timely insights to uplift performance across motor claims
  • Gather information, process map and conduct root cause and trend analysis and present recommendations to uplift performance metrics or operational efficiencies
  • Lead the planning, implementation and monitoring of operational changes
  •  Translate strategy into clear goals and actions/initiatives and execute confidently
  • Support integration across the motor value chain to enhance customer experience and business outcomes
  • Maintain and execute business continuity plans for key operational models
  • Identify and mitigate operational risks while promoting governance and resilience

What you'll bring 

  • 3+ years' experience in motor claims, insurance, or similar operational environments
  • Understanding of risk frameworks, claims systems and bot functionality
  • Experience in leading projects or initiatives, including data analysis and strong stakeholder management
  • Proven ability to manage multiple tasks and support change initiatives
  • Ability to develop and manage multiple relationships and to influence and partner with varied stakeholders across the organisation
  • Excellent facilitation, presentation, and communication skills
  • Ability to analyse complex problems and deliver clear, customer-focused solutions

 National Assessing Operations Lead

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation.

Advertised: 10 Nov 2025 AUS Eastern Daylight Time

Applications close: 17 Nov 2025 AUS Eastern Daylight Time



Whatsapp
Facebook
LinkedIn
Email App

Don't see a job for you?

Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.

Sign Up Today

  • Operations Lead

    5 days ago

    Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Australia Job Details Full time $80,000 - $120,000 per year

    Operations LeadJob No: 677777 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD Permanent Full Time IT Pay Band 5Brisbane (preferred) or Sydney Great opportunity to gain exposure to senior executives across SuncorpJoin a close-knit team with plenty of support providedManage the workforce, financials and compliance reporting BAU for a domainAbout...

  • Operations Lead

    7 days ago

    Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Australia Job Details Full time $80,000 - $120,000 per year

    Operations LeadJob No: 677777 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD Permanent Full Time IT Pay Band 5Brisbane (preferred) or Sydney Great opportunity to gain exposure to senior executives across SuncorpJoin a close-knit team with plenty of support providedManage the workforce, financials and compliance reporting BAU for a domainAbout...

  • National Manager Commercial Claims Technical

    1 day ago

    Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD, Australia Job Details Full time $120,000 - $180,000 per year

    National Manager Commercial Claims Technical & OperationsJob No: 677757 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD Permanent Full Time Insurance Pay Band 6Join a dynamic, collaborative and industry award winning teamPlay a pivotal role in creating mesaurable impact for our people and customersHybrid way of...

  • National Manager Vero Specialty Lines

    1 day ago

    Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD, Australia Job Details Full time $120,000 - $180,000 per year

    National Manager Vero Specialty LinesJob No: 677856 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD Permanent Full Time Insurance Pay Band 6Join a dynamic, collaborative and industry award winning teamNewly created role driven by business growthSydney, Brisbane or Melbourne / Hybrid way of working Permanent...

  • Technical Lead

    7 days ago

    Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Australia Job Details Full time $120,000 - $180,000 per year

    Technical LeadJob No: 677747 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD Permanent Full Time IT Pay Band 5Lead strategic platform delivery across cloud technologiesHybrid working with flexible leave and wellbeing supportCareer development through mentoring and technical leadershipDrive innovation and impact as a Tech Lead, shaping platform...

  • Platform Lead

    7 days ago

    Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Australia Job Details Full time $120,000 - $180,000 per year

    Platform LeadJob No: 677746 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD Permanent Full Time IT Pay Band 6Lead platform delivery across strategic technology initiativesHybrid working with flexibility and wellbeing supportCareer growth through leadership and cross-functional collaborationLead the delivery of innovative platform solutions that...

  • Finance Partner, Operational Transformation

    7 days ago

    Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Australia Job Details Full time $120,000 - $180,000 per year

    Finance Partner, Operational TransformationJob No: 677723 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD Max Term Full Time Finance & Treasury Pay Band 6About the Role:The Finance Partner, Operational Transformation is responsible for optimising financial outcomes of Suncorp's Operational Transformation program. What You'll DoDeliver effective...

  • Marketing Operations

    7 days ago

    Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD, Various, Australia Job Details Full time $100,000 - $140,000 per year

    Marketing Operations & Governance Senior SpecialistJob No: 677317 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD, Various Max Term Full Time Insurance, Marketing & Communications Pay Band 4Marketing Operations & Governance Senior SpecialistLocation: Sydney, Melbourne, or Brisbane12-Month Fixed Term ContractAre...

  • Marketing Operations

    5 days ago

    Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD, Various, Australia Job Details Full time $120,000 - $180,000 per year

    Marketing Operations & Governance Senior SpecialistJob No: 677317 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD, Various Max Term Full Time Insurance, Marketing & Communications Pay Band 4Marketing Operations & Governance Senior SpecialistLocation: Sydney, Melbourne, or Brisbane12-Month Fixed Term...

  • Finance Partner, Operational Transformation

    7 days ago

    Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Australia Job Details Full time $120,000 - $180,000 per year

    Finance Partner, Operational TransformationJob No: 677723 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD Max Term Full Time Finance & Treasury Pay Band 6About the Role:The Finance Partner, Operational Transformation is responsible for optimising financial outcomes of Suncorp's Operational Transformation program. 12 month contract...