Operations Lead

Job No: 677777

Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD

Permanent Full Time

IT

Pay Band 5

Brisbane (preferred) or Sydney

• Great opportunity to gain exposure to senior executives across Suncorp
• Join a close-knit team with plenty of support provided
• Manage the workforce, financials and compliance reporting BAU for a domain

About the role:

If you have exceptional stakeholder engagement skills combined with some financial know-how then this could be the role for you.

We are seeking an Operations Lead to provide Workforce, Financial and Compliance Reporting BAU support to a Domain. You will be fully supported in this role with plenty of on-the-job training and work closely with the Financial Lead.

You will have exposure to Senior Executives (EGM's, EM's) so your communication skills must be excellent to succeed in this well-respected role.

What you'll do:

• Lead the planning, implementation and monitoring of operational expenses and workforce for a Domain.
• Provide the Domain detailed analysis and recommendations relating to operational performance and metrics in collaboration across T&O.
• Oversee preparation of budget submissions and expense management processes to ensure compliance with day-to-day operational requirements.  This includes the provision of advice and recommendations on adjustments to OPEX spend to support the achievement of budget targets.
• Provide tight oversight over all T&O expenditure
• Facilitate the establishment of workforce plans across Domain to meet workforce targets across both BAU and Project portfolios.
• Provide guidance to Domain's on vendor commercial planning, procedures and governance in accordance with vendor strategy and compliance requirements. 
• Generate and present Domain's business performance report, using various data inputs for analysis. insights and key messages.
• Build and maintain strong relationships in order to influence internal and external T&O stakeholders in the successful implementation of BAU operational activities.

What you'll bring:

• Exceptional stakeholder engagement skills
• Some Financial / Business Studies / Statistics knowledge would be beneficial
• Experience is providing tailored advice to senior management
• Experienced presenter
• Experienced at managing multiple tasks.
• Ability to develop and manage multiple relationships and to influence and partner with varied stakeholders across the business
• Excel, Powerpoint and/or Power BI experience would be advantageous

What You'll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

• Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
• Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
• Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
• Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
• Paid volunteer leave, donation matching, and unlimited emergency response leave
• Performance-based bonuses and Suncorp shares for eligible employees
• Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits:

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation. To apply for this opportunity, please submit your application directly via the link provided.

Advertised: 29 Oct 2025 AUS Eastern Daylight Time

Applications close: 09 Nov 2025 AUS Eastern Daylight Time

Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.