Internal Communications Officer

Internal Communications Officer

Permanent Full-Time | QLGIA (Stream A) Level 5

Location: Yeppoon | Reports to: Strategic Communications Lead Advisor

Are you a storyteller who knows how to connect people, not just inform them?

At Livingstone Shire Council, we believe internal communication is more than just sharing news, it's about building connection, trust, and culture. We are looking for a creative, digitally savvy communicator who can help bring our people together, amplify our values, and make sure every team member feels informed, inspired, and included.

This is your opportunity to shape how we communicate from the inside out.

About Us

Livingstone Shire is a vibrant coastal region on Queensland's Capricorn Coast, home to nearly 41,000 residents and some of the most stunning natural landscapes in the state. Our Council is a values-driven organisation with around 350 staff who are passionate about delivering for our community.

We live and lead by our values: Accountability, Teamwork, Community, Potential, and Positivity. These aren't just words—they're how we show up for each other and our region every day.

Our vision is to be A prosperous region for families, business, and future generations. We're committed to creating a vibrant, resilient, and inclusive community where people thrive, nature is protected, and innovation drives progress.

Our work is guided by four strategic pillars:

1. Growth to Fund Service Delivery - Strategic investments and development to create sustainable revenue streams that support quality community services.
2. Services That Meet Customer Expectations - Responsive, accessible and high-quality services that address the evolving needs of residents and businesses.
3. Efficiency in Delivery - Streamlined processes, elimination of red tape, and smart resource allocation to maximise value for ratepayers and opportunity for Business diversity and growth.
4. Protecting Our Natural Resources - Creating opportunity to protect and value Livingstone's natural resources for future generations, whilst encouraging sustainable consumption of resources across our region.

What You Will Be Doing

As our Internal Communications Officer, you will be the voice behind the scenes—connecting our people to our purpose. You will:

• Craft engaging content across newsletters, bulletins, videos, and digital platforms that keeps staff in the loop and aligned with Council's mission.
• Manage our intranet (SharePoint) as the go-to hub for internal news, updates, and resources.
• Use AI-powered tools to create high-quality, inclusive, and visually engaging content.
• Coordinate internal events and initiatives that build culture—from depot visits to recognition programs and leadership sessions.
• Support internal branding and design standards, ensuring everything we share reflects who we are.
• Be a trusted partner to leaders, helping them communicate with clarity, authenticity, and impact.

What You Will Bring

You are a natural communicator who knows how to make messages land. You are digitally fluent, creatively curious, and passionate about building culture through communication.

Here is what we are looking for:

• Tertiary qualifications in Communications, PR, Marketing, Journalism, or equivalent experience.
• Proven experience in internal communications, ideally in a complex or public sector environment.
• Confidence using digital and AI-assisted tools to create content that's clear, compelling, and on-brand.
• Experience managing intranet platforms (especially SharePoint) and coordinating staff engagement activities.
• A current "C" Class Driver's Licence, you'll be out and about across Council sites.

Bonus points for:

Experience in local government or community-focused organisations.

Advanced design or video editing skills (Adobe Creative Suite, etc.).

A knack for using AI to streamline workflows and enhance creativity.

Why Join Us?

• Salary $94,341 per annum - QLGIA (Stream A) Level 5;
• 9-day fortnight – balance your career and life;
• Impact that matters – Help shape the culture and connection of a values-driven organisation.
• Creative freedom – Use the latest tools and platforms to bring your ideas to life.
• A team that backs you – Work with passionate professionals who believe in collaboration and innovation.
• A region you will love – From beaches to bushland, Livingstone offers a lifestyle that's hard to beat.

Ready to help us connect the dots?

To apply for this position please address the selection criteria on the recruitment portal and supply a copy of your resume and any relevant qualifications/tickets or licences.

Applications close midnight Monday, 17 November 2025 (AEST).

Livingstone Shire Council is an Equal Employment Opportunity Employer.