Business Initiatives and Improvements Senior Analyst, Deposits

Rabobank is the world's leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and clients is at the heart of everything we do.

About The Role
Are you driven by the opportunity to lead meaningful change and elevate customer experiences? This role sits within the Deposits team in Country Banking Australia and offers a unique chance to shape the future of our deposits business. You'll play a key role in executing our strategic roadmap, driving simplification and automation of processes, and ensuring consistent service delivery across the department. As a subject matter expert, you'll represent Deposits in critical projects, lead improvement initiatives, and influence policy, procedure, and technology decisions. This is a dynamic position where your contributions will directly impact the end-to-end customer journey and help deliver smarter, more efficient banking solutions.

The key responsibilities and accountabilities of this role are to:
Analysis & Solution Definition

• Partner closely with stakeholders to elicit and analyse business needs and challenges.
• Review and refine requirements, specifications, business processes, and solution recommendations.
• Develop functional and system design specifications to support business line engagements.
• Translate business demand into actionable solutions, proposing improvements based on best practices.
• Act as a trusted advisor, balancing business needs with technical feasibility and strategic alignment.

Strategy & Continuous Improvement

• Identify strengths and weaknesses across the Deposits business and recommend areas for enhancement.
• Contribute to the development and execution of digital strategies, business plans, and budgets.
• Establish feedback loops with clients to adapt service offerings to evolving customer needs.
• Champion initiatives that improve customer satisfaction and advocacy.
• Ensure compliance with all relevant bank policies, including Audit, Compliance, and Business Continuity.
• Support the Bank's Corporate Social Responsibility (CSR) goals and adhere to CSR policies.

Project & Initiative Execution

• Enforce project timelines and schedules, ensuring consistent delivery of high-quality outcomes.
• Incorporate stakeholder feedback effectively into project deliverables.
• Maintain fiscal discipline across projects and initiatives.
• Represent Deposits in strategic programs and cross-functional initiatives.
• Perform other duties as directed to support business objectives.

To be successful in the role, you will have:

• Extensive understanding of the Deposits industry, including core processes and customer lifecycle management.
• Strong awareness of risk management principles and the regulatory obligations within financial services
• Proven ability to manage and deliver projects effectively, ensuring alignment with business goals and timelines.
• Capacity to build and apply knowledge of the AgTech industry to support strategic initiatives.
• Excellent communication skills—both written and verbal—with the ability to engage and influence stakeholders.
• Strong attention to detail and a commitment to quality and accuracy.
• Highly proactive, adaptable, and flexible in approach to work and problem-solving.
• Skilled in developing and maintaining strong relationships with internal and external stakeholders.
• Ability to manage competing priorities and meet deadlines while maintaining high standards.
• Well-developed planning and organisational skills, with a focus on continuous improvement.
• Collaborative team player with the ability to provide supervision and mentorship when required.
• Project management and written communication skills

What we're proud to offer you:

• is our hybrid way of working at Rabobank and for Australia, which means we have a blend of time working between the office and home.
• Wellbeing leave. These 2 extra leave days support greater work/life balance and is just another way we are helping our employees to lead happier, healthier, and more fulfilling lives.
• Education Assistance Program. Rabobank values the development of its people and has a great Education Assistance Program to assist with professional development.
• Parental Leave that supports you and your family while giving you the freedom and flexibility to enjoy this special time (Primary carer up-to 14 weeks paid leave)
• Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave isn't enough At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave and an option to purchase another 2 weeks Annual Leave.
• Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD and Income Protection Insurance.
• Rabo Workplace Giving program. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners.

Rabobank is committed to a culture where diversity and inclusion is valued, respected, and encouraged. We welcome applicants from diverse cultures, faith, and sexual orientation.
If you'd like to discuss how we can make our opportunities more accessible to you, please let a member of the Talent Acquisition team know.
Rabobank is not accepting submissions from recruitment agencies for this role.
You must hold valid work rights to be considered for this role.