Business Development Manager

Who is Guide and what are we Guiding?
Guide Healthcare is a young business with the energy and enthusiasm you would expect from a chihuahua (without the small dog syndrome) and yes that is a reference to the office puppy Sammy

We are a passionate team of Allied Health professionals (and others shout out to our support teams) who have decided to live out the ethos behind why we studied to do what we do, help people to improve their quality of life.

We don't love limitations to our creativity and to the possibilities for the individuals we support so we only partner with organisations who feel the same.

Supporting some of the best humans going is what drives us to keep learning and innovating to be equally as good as they are and supporting them to improve upon or retain their unique awesomeness.

We know that every human is different and so there is no one size fits all or tick box approach to how we treat and support our patients or our Guidians (as if it wasn't clear enough that our team are superheroes we've named them as such)

Who are and what does a Guidian actually do?
We Guide... yes, it is as simple as that.

We Guide our patients and clients towards achieving their goals whether they are living in residential aged care, at home in the community or generally being legends while living with a disability.

We have a team of Physio's, OT's, Podiatrists, Speechies, Dietitian's and EP's who do the magic face to face (or via Telehealth when COVID gets in the way).

As well as a team supporting them from behind the scenes so they can focus on what matters

Our Guidians focus on the individual and what they need so just as no two people are the same, neither are two days.

We like to mix it up and keep things fun and engaging with some healthy competition thrown in, which is how our cross-site comps and R.I.S.E awards kicked off

• Have you ever seen a 88 year old compete in weightlifting?
• Someone with one leg smashing it in the long jump?
• A non-ambulant 2 assist person start walking unassisted and completing marathons through Tokyo (virtually)?
• How about a 97-years young lady thrashing the competition in a Blaze Battle?
• Groups of older adults engaging in mindfulness and meditation?

Amazingly all of the above has happened through our cross-site competitions, clinician developed programs, and award winning initiatives, where we continue to amaze ourselves, our patients and their families with their incredible abilities and accomplishments.

Ok sounds cool but what do I do?
As our Business Development Manager you are an integral part of our team. You'll help us grow our
Residential Aged Care, Consultancy and Home Care divisions
nationally. You're commercially minded, people-focused, and passionate about bringing innovation into aged care.

Core Responsibilities & Details

• Drive business development efforts to grow Guide's presence in the Residential Aged Care and Home Care sectors through new and existing partnerships.
• Identify and pursue strategic opportunities, including tender submissions and partnership proposals aligned with organisational growth objectives.
• Build and nurture strong relationships with key stakeholders, including aged care providers, executives, and industry decision-makers.
• Support the implementation and onboarding of new services and partnerships, ensuring smooth handover to operational and clinical teams.
• Establish and manage Guide's CRM system, ensuring accurate tracking of contacts, lead progression, conversion rates, and growth pipelines in alignment with national strategy.
• Conduct outbound engagement activities, including cold calling, to proactively generate new business opportunities.
• Design and deliver email marketing campaigns, monitor performance metrics (e.g., open rates, click-through rates), and refine campaigns to optimise impact.
• Represent Guide at industry events, conferences, expos, and networking forums to build brand presence and identify new opportunities.
• Coordinate and participate in meetings with prospective clients, often alongside Guide's General Managers and Managing Director, to present tailored service offerings.
• Assist in the drafting, negotiation, and execution of service level agreements and partnership documents in collaboration with the commercial and legal teams.

What is on offer?

• Permanent Part-time role - 24 hours per week
• Generous Salary + Super + Performance Based Incentives
• Annual Salary review*
• Flexible working arrangements - got tiny humans to think of or just want to get more time at the beach let's figure it out together
• Opportunities for further career progression within a growing company

Where do I do this awesome work?
Our Head Office is in the lovely suburb of Rosebery right across the road from all the delights of The Cannery including Archie Rose and the Three Blue Ducks, if you fancy nice coffee and good food without being in the hustle and bustle of the CBD then we think our location hits the spot

About You
You're a connector and a strategist with:

• Experience in business development, partnership management, or sales - ideally within aged care, home care, or healthcare
• An understanding of aged care funding models (e.g. HCP, CHSP, AN-ACC) and consumer trends
• A strong network and ability to build trusted relationships with providers
• Excellent communication, commercial acumen, and project coordination skills
• A passion for improving outcomes and experiences for older Australians
• A Current National Police Check
• Working rights in Australia
• A Current NDIS Workers Clearance
• Are fully vaxxed - COVID & Flu (visits to healthcare settings may be necessary)
• You're a good human - friendly demeanour
• Love what you do - A demonstrated commitment and passion for promoting the quality of life of the people we support.
• Make what you do count - Excellent communication (written and verbal), time management, organisational skills and attention to detail.
• Think outside the box - Ability to think creatively, solve problems, enhance efficiencies and implement systems.

Sweet, how do I apply?
Click the link and send us your resume once you have made sure you have the above requirements.

Note
We are likely to commence interviews ASAP so don't delay in applying.

Questions, comments, thoughts?
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