System Analyst

Work Type

Ongoing - Full Time

About the Department

The department provides a wide range of learning and development support and services.The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education systems, as well as directly providing school education and 50 new early learning centres.

About the Division

The Corporate Digital Strategy aims to increase the number of enterprise-wide systems and oversee their delivery. We maintain high-quality services to the enterprise and support the development of business cases identified through the Corporate Digital Strategy, using other branches for the delivery of major initiatives.

About the Role

We are seeking a motivated and detail-oriented professional to provide ongoing support for the Department's SharePoint environments. In this role, you will play a key part in ensuring the stability, usability, and continuous improvement of our digital collaboration platforms. You will work closely with internal stakeholders to support day-to-day operations, troubleshoot issues, and contribute to the enhancement of digital tools used across the department.

• Provide business-as-usual (BAU) support for SharePoint environments, including troubleshooting, site maintenance, and user assistance
• Engage with teams across the department to understand user needs and deliver practical SharePoint solutions
• Assist in the development and implementation of site structures, permissions, and content management approaches
• Monitor and respond to support requests in a timely and professional manner
• Contribute to documentation, guides, and training materials to support user adoption and system understanding
• Work collaboratively with IT and business teams to ensure alignment with digital governance and security standards

Desirable Qualifications and Experience

Mandatory

• Strong experience in administrating SharePoint Online (and legacy SharePoint On Premise)
• Demonstrated experience with frontend web technologies i.e. HTML, CSS, JavaScript, JQuery
• Knowledge of configurable, out-of-the box SharePoint capabilities
• Provide user documentation and technical support including identification of system issues and analysis of problem source
• Experience working with, or a sound understanding of, Agile and Scrum development practices
• Excellent communication skills
• Ability to provide high level support to other technical staff and product managers

Desirable

• Experience using ShareGate for SharePoint Migration
• Experience in Power Platform (Automate, PowerApps) and other Microsoft 365 applications will be desirable

How to apply

To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) addressing the skills and attributes from the role statement and the capabilities from the position description.

Further Information

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page. Applicants requiring adjustments can contact the nominated contact person.Information about the Department of Education's operations and employment conditions can be located at

For further information pertaining to the role, please contact Jarryd Guilfoyle - Manager Business App Management via

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence. Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on 22nd of September 2025.