APS Level 5

5 days ago

Canberra, ACT, Australia IP Australia Full time $80,000 - $120,000 per year

Closing date: 06/10/2025

About the job
Vacancy information

Position title: APS Level 5 - Project Support Officer _EXT

Job Requisition ID: 1501

Location: Canberra on Ngunnawal Country

Tenure: Ongoing

Our Opportunity

We are looking for a motivated, highly organised and outstanding individual to provide high calibre administrative support to critical digital transformation projects at IP Australia. As a product support officer to the CEG Group Product Manager, you will help support during successful delivery of projects and products used by CEG, delivering transformation and optimisation to the administrative functions provided by CEG, including the uplift of the patents administration system.

You will be responsible for a range of administrative support functions including; supporting the activities of the CEG Group Product Manager across a range of initiatives, scheduling and participation in agile project ceremonies, management of the PAU centralised project inbox, secretariat support for the PAU project board, facilitating and participation in user testing and delivery of key communication activities. If you are looking to make a substantial impact, alongside a highly experienced team who have delivered new products and services before, we would love to hear from you

Position Specific Duties include:

  • Support the Group Product Manager in the planning, prioritisation and delivery of technologies supporting the operations of the Group
  • Work in collaboration with the Group Product Manager, Product Owners and enabling areas to assist in the implementation of the Product Group Strategy
  • Support the PAU project in the delivery of new products and experiences into the Pega Constellation platform
  • Assist the Group Product Manager and PAU management team throughout the investment and project reporting lifecycle
  • Assist the PAU project in ensuring quality and consistency of PAU deliverables
  • Lead the PAU board secretariat activities in collaboration with PAU project management.
Job specific capabilities
  • Excellent time management skills
  • Strong written and verbal communication skills
  • Well-developed interpersonal skills;
  • Demonstrated delivery driven focus
  • Creative problem-solving skills;
  • Demonstrated well developed analytical skills
  • Results oriented focus and an ability to respond quickly to changing workplace priorities
  • Ability to work collaboratively and independently to ensure high quality outcomes; and
  • Ability to prioritise tasks/projects effectively, taking initiative and working independently in an unstructured environment.
Looking for more information?

Our candidate kit contains details including the capabilities required, the contact officer, and how to apply.

Applications Close

Applications close at 11:59pm on Monday 6 October 2025

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