APS Level 2
6 days ago
APS Level 2 - Contact Centre - Customer Service Officer (several positions)
APS Level 2
- $62,595 - $68,307
- Woden, ACT
As a Customer Service Officer, you'll be the first point of contact for the community, health providers, and internal staff—playing a vital role in delivering timely, accurate, and compassionate support. This dynamic position offers the opportunity to:
- Make a difference every day by resolving enquiries and supporting stakeholders through phone and email.
- Grow professionally with hands-on experience across multiple systems, process improvement initiatives, and mentoring new team members.
- Thrive in a collaborative environment where your communication skills, adaptability, and problem-solving abilities are valued and developed.
- Be part of a supportive team that values autonomy, flexibility, and continuous learning.If you're passionate about service excellence and want to contribute to a team that's committed to helping others, this role offers a rewarding and engaging career path.
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