Rostering & HR Coordinator

3 days ago

Baulkham Hills, New South Wales, Australia Starlight Care Full time $75,000 - $90,000 per year

Rostering & HR Coordinator

Norwest, Sydney NSW

Full time

$75,000 – $90,000 per year

Starlight Care – Norwest Office

At Starlight Care, we believe quality care starts with a strong and engaged workforce. We are committed to empowering our participants and supporting our staff to thrive, fostering a culture of respect, inclusivity, collaboration, and integrity.

We are seeking a dedicated Rostering & HR Coordinator to join our Norwest Head Office team. This pivotal role combines workforce coordination with HR support, ensuring staff feel valued, rosters run smoothly, and services remain compliant and person-centred.

What you'll do:

  • Recruitment & Onboarding
    : Lead the full employee journey from advertising, interviews, and reference checks, to contracts, inductions, and performance reviews, ensuring every new team member feels welcomed and prepared.
  • Rostering Excellence
    : Build and maintain rosters that match staff skills with participant needs, ensuring continuity of care, service reliability, and SCHADS Award compliance. You'll also problem-solve last minute changes and support high fill rates.
  • Compliance & Quality
    : Monitor trainings, certifications, and staff checks to ensure compliance with NDIS Practice Standards, Fair Work legislation, and internal policies. Contribute to audits, reporting, and continuous improvement.
  • Workforce Engagement
    : Be the first point of contact for staff rostering and HR queries, support wellbeing initiatives, celebrate staff achievements, and help nurture a positive workplace culture.
  • Operational Support
    : Provide reports and workforce dashboards, escalate risks where necessary, and support the leadership team with key projects.

About you:

  • Experienced in HR, rostering, or workforce coordination (3+ years in a similar role in NDIS, aged care, or related sectors).
  • Organised, detail oriented, and calm under pressure.
  • Skilled in using rostering and CRM systems (Visual Care or similar).
  • Knowledgeable in the SCHADS Award and NDIS Practice Standards.
  • A strong communicator who values diversity, teamwork, and professional integrity.

Why join Starlight Care?

  • Workplace Culture
    : We invest in people, not just processes celebrating milestones, recognising hard work, and supporting professional growth.
  • Impactful work
    : Every roster you coordinate and every staff member you support directly contributes to the wellbeing and independence of our participants.
  • Collaborative environment
    : Work alongside a supportive leadership team that values initiative, creativity, and shared success.
  • Stable and rewarding role
    : Office based, full-time position in our Norwest Head Office, with the opportunity to grow as our organisation expands.

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