Outcome Claims Officer

2 days ago

Melbourne, Victoria, Australia AMES Australia Full time $62,000 - $130,878 per year

Employment | Little Collins Street (HQ) | Ongoing - Full-time

  • Full-time Ongoing position, based at any of our NSW or VIC locations; to be negotiated
  • Focus on ensuring all employment outcome claims are made in a timely manner and meet the requirements of Employment Services Deeds, processes, procedures and associated guidelines
  • Annual salary is $62, % super
  • Other benefits include:
  • Regular performance feedback and performance review process
  • Supportive environment and caring work culture with work/life balance
  • Cultural Diversity
  • Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
  • Flare Employee Discounts Program
  • 17.5% Annual Leave Loading
  • Employee Assistance Program (EAP)

About the role:

The Outcome Claims Officer will liaise with the AMES Australia Sites, employers and clients to follow up on declaration of earnings and report under-declaration of earnings to the relevant Government Department.

To be considered for this role, you will be able to demonstrate the following key selection criteria:

  • Minimum 2 years' administration experience
  • Demonstrated strong administration and organisational skills including the ability to meet tight deadlines
  • Solid computer literacy and experience in operating Microsoft applications and other administrative systems / databases
  • Ability to comprehend and apply basic mathematical calculations
  • Effective communication skills, both written and verbal
  • Ability to adapt to change, including to learn new systems and processes as needed
  • Proven experience working in a team environment
  • Ability to interpret and understand policy and process information

Applications for this position will be accepted up to 6 PM on Friday 19 September 2025, however interviews and/or other selection processes will commence as suitable applications are received.

To apply for this position please submit:

  • Your current resume
  • Cover letter addressing the key selection criteria outlined above

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values include: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights

  • Outcome Claims Specialist

    1 day ago

    Melbourne, Victoria, Australia beBeeClaims Full time $65,351 - $78,300

    The role of Outcome Claims Officer is pivotal in ensuring timely and accurate employment outcome claims.About the PositionThis critical position requires strong liaison skills with internal stakeholders to process employment outcome claims efficiently.Collaboration with colleagues to develop process improvements;Maintaining compliance with relevant...

  • Outcome Claims Officer

    1 day ago

    Melbourne, Victoria, Australia Ames Australia Full time

    Employment | Little Collins Street (HQ) | Ongoing - Full-time- Full-time Ongoing position, based at any of our NSW or VIC locations; to be negotiated- Focus on ensuring all employment outcome claims are made in a timely manner and meet the requirements of Employment Services Deeds, processes, procedures and associated guidelines- Annual salary is $62,501 +...

  • Manager Outcomes

    21 hours ago

    Melbourne, Victoria, Australia Ames Australia Full time

    Employment | Little Collins Street (HQ) | Ongoing - Full-time- Full-time Ongoing position, based at any of our NSW or VIC locations; to be negotiated- Provide informed support and guidance on Outcomes Claims and the Claims process to the Workforce Australia Services (WAS) and Inclusive Employment Australia (IEA) Leadership team, Claims Officers, Mentors and...

  • Manager Outcomes

    2 days ago

    Melbourne, Victoria, Australia AMES Australia Full time $104,000 - $130,878 per year

    Employment | Little Collins Street (HQ) | Ongoing - Full-timeFull-time Ongoing position, based at any of our NSW or VIC locations; to be negotiatedProvide informed support and guidance on Outcomes Claims and the Claims process to the Workforce Australia Services (WAS) and Inclusive Employment Australia (IEA) Leadership team, Claims Officers, Mentors and...

  • Claims Officer

    3 days ago

    Melbourne, Victoria, Australia Zurich Insurance Full time

    **A new adventure awaits**How does 5 weeks leave per year, an impactful career that you'll truly love, and working for a great organisation that empowers wellbeing sound like to you?At Zurich we're on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the...

  • Claims Officer

    1 week ago

    Melbourne, Victoria, Australia Gallagher Bassett Full time

    Join to apply for the Claims Officer role at Gallagher BassettIntroduction:Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value...

  • Claims Officer

    1 week ago

    Melbourne, Victoria, Australia Gallagher Bassett Full time

    Join to apply for the Claims Officer role at Gallagher BassettIntroduction:Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value...

  • Claims Data And Reporting Officer

    2 days ago

    Melbourne, Victoria, Australia Comcare Full time

    **Overview of the Team and role**The Claims Client Experience team is responsible for enhancing the experience of Comcare's claims clients including employees, employers and other stakeholders.The team develops methods to determine claims' stakeholder experiences and identify projects to improve (including through user-centred design), including service...

  • Claims Officer, Property Damage Claims

    1 day ago

    Melbourne, Victoria, Australia Qbe Full time

    Primary DetailsTime Type: Full timeWorker Type: EmployeePlease see more information about QBE careers hereCareers- Location: Melbourne, Adelaide & Sydney- Type: Permanent Full TimeThe OpportunityAn opportunity for a Claims Officer to join our SA/WA Claims team delivering superior claims service to customers within the fast-track property damage segment. You...

  • Claims Officer

    12 hours ago

    Melbourne, Victoria, Australia Qbe Insurance Full time

    **Primary Details**Time Type: Full timeWorker Type: Employee**Claims Officer - Construction****Location: Docklands, VIC****Type: Permanent, full-time hours****The Opportunity**An opportunity for a Claims Officer with Liability and Construction Claims experience.**Your New Role**QBE Insurance currently have an opportunity to join the business in the role of...