Outcome Claims Officer

2 weeks ago

Melbourne, Victoria, Australia AMES Australia Full time $62,000 - $130,878 per year

Employment | Little Collins Street (HQ) | Ongoing - Full-time

  • Full-time Ongoing position, based at any of our NSW or VIC locations; to be negotiated
  • Focus on ensuring all employment outcome claims are made in a timely manner and meet the requirements of Employment Services Deeds, processes, procedures and associated guidelines
  • Annual salary is $62, % super
  • Other benefits include:
  • Regular performance feedback and performance review process
  • Supportive environment and caring work culture with work/life balance
  • Cultural Diversity
  • Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
  • Flare Employee Discounts Program
  • 17.5% Annual Leave Loading
  • Employee Assistance Program (EAP)

About the role:

The Outcome Claims Officer will liaise with the AMES Australia Sites, employers and clients to follow up on declaration of earnings and report under-declaration of earnings to the relevant Government Department.

To be considered for this role, you will be able to demonstrate the following key selection criteria:

  • Minimum 2 years' administration experience
  • Demonstrated strong administration and organisational skills including the ability to meet tight deadlines
  • Solid computer literacy and experience in operating Microsoft applications and other administrative systems / databases
  • Ability to comprehend and apply basic mathematical calculations
  • Effective communication skills, both written and verbal
  • Ability to adapt to change, including to learn new systems and processes as needed
  • Proven experience working in a team environment
  • Ability to interpret and understand policy and process information

Applications for this position will be accepted up to 6 PM on Friday 19 September 2025, however interviews and/or other selection processes will commence as suitable applications are received.

To apply for this position please submit:

  • Your current resume
  • Cover letter addressing the key selection criteria outlined above

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values include: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights

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