Claims Officer

16 hours ago

Melbourne, Victoria, Australia Blake Oliver Full time $60,000 - $80,000 per year

Blake Oliver Recruitment is seeking applications for a Domestic Property Claims Consultant opportunity with a leading insurance company. This organisation is expanding their Melbourne team due to internal promotions. You will join an established claims team who are friendly and supportive, where you will be offered training and the flexibility to work from home a couple of days per week after your training is complete.

We are seeking customer orientated applicants who enjoy working in a fast-paced environment where the policy holders' enquiries and their insurance claims are managed with the utmost professionalism.

About the Role –

  • Managing domestic property insurance claims from notification through to resolution.
  • Handling phone and email enquiries from policy holders regarding property insurance claims.
  • Arranging repairs and managing reports.
  • Processing claims requests within authority levels.
  • Ensuring work queues are maintained within service level agreements.
  • Ensuring policy holders are kept up to date throughout the life cycle of their claim.
  • Building and maintain strong internal and external relationships.

Essential Requirements –

  • Excellent customer service and administration skills.
  • Claims management or other insurance/financial services experience.
  • Strong verbal and written communication skills.
  • Positive attitude and eagerness to learn.
  • Proven ability to work in a fast paced ever changing environment.
  • Excellent time management skills.
  • High accuracy levels along with the proven ability to learn new systems and processes quickly.

What's in it for You

  • Permanent opportunity.
  • Join an experienced team.
  • In person training.
  • Flexibility to work from home.
  • Career progression.
  • Educational assistance.
  • Monday - Friday 8.30am - 5pm.

Please submit your resume online or should you which to have a confidential discussion please contact Karla on

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