APS6 Case Management Officer

2 weeks ago

Richmond, Victoria, Australia Talent International Full time $75,000 - $125,000 per year

The opportunity

Our client is a community focused federal government agency. They have an exciting opportunity available for an APS6 level Case Management Officer to join the ART Case Management Branch.

12-month initial contract with opportunity for extension. Expected hourly rates of $60.26 per hour Superannuation, with the option to be based out of Richmond.

Hybrid working environment, consisting of two days working from home, with the remaining 3 on site each week.

Your responsibilities will include:

  • Undertaking end to end case management activities, subject to appropriate line manager input and oversight.
  • Resolving matters through case management of AAT applications in relation to reviewable decisions
  • Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
  • Obtaining necessary information and advice to effectively resolve AAT matters.
  • Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles.
  • Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
  • Preparing documents detailing resolution options and outcomes at Case Management meetings.
  • Assessing and responding to priorities and risks, including risk to the participant & Scheme sustainability
  • Preparing and maintaining electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the case management process.

About you?

  • Attention to detail.
  • Computer literacy
  • The ability to produce work in a deadline driven environment.
  • High organisational / administrative abilities
  • Methodical and process driven.
  • Inquisitive and problem-solving approach.
  • Team leadership experience desirable
  • Paralegal or a legal background is highly desirable.

Please note that our client is a federal government department, and can only consider applications from candidates with Australian Citizenship.

APPLY

Submit your resume, or for further information please contact *************

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