Administration Support Officer

2 weeks ago

Rockhampton, Queensland, Australia Mater Full time $60,000 - $80,000 per year
About the roleWhat you'll be doing
  • Support hospital-wide administration, ensuring adherence to procedures within wards/clinical areas
  • Maintain accurate and current patient records, results, and documentation
  • Keep patient management systems updated with relevant details and statuses
  • Facilitate completion of billing and discharge documentation, ensuring timely processing
  • Assist the revenue team with financial checks and patient expense collections
  • Handle internal/external inquiries professionally via phone, in person, and electronically
  • Support pre-admission and admission processes as needed
  • Manage stock and imprest levels, ensuring orderly and compliant storage
  • Maintain a tidy nursing station with strict confidentiality of patient information
About you
  • High level of customer service, interpersonal and written communication skills
  • Excellent phone manners
  • Demonstrated ability to provide efficient and effective administration support in a timely and organised manner
  • Previously experience in a hospital or health care environment (highly desired)
  • Accurate data entry skills with a high-level computer proficiency, including in Microsoft Office and departmental data bases and other software applications
  • Ability to work as a member of a multi-disciplinary team
  • Certificate III in Health Administration, or similar is desirable but not essential
Why join us?
  • Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
  • Grow your career with access to industry-leading training and professional development through Mater Education
  • Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
  • Access a range of health and wellbeing services with a corporate discount on private health insurance
  • Exclusive discounts across dining, retail, travel, accommodation (just to name a few)
  • Stay active with unlimited access to discounted gyms via the Fitness Passport program
  • Convenient, discounted on-site parking
  • Enjoy great food with reduced prices at our campus cafés and coffee spots
  • Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team.

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