
eFX Account Manager
2 weeks ago
Are you passionate about electronic trading, FX markets, and delivering exceptional client service? Join a global financial technology firm at the forefront of innovation in eFX liquidity and execution.
We're seeking a dynamic eFX Account Manager to join our APAC team in Australia. You'll manage key institutional client relationships, drive client engagement, and ensure our clients receive the highest level of service and platform performance across spot, forwards, and NDFs.
What You'll Do:
- Act as a primary point of contact for a portfolio of institutional clients across the APAC region.
- Partner with sales and trading teams to onboard clients, optimize liquidity, and resolve execution or integration issues.
- Monitor trading activity, identify trends, and proactively offer solutions to improve client experience and performance.
- Provide detailed platform training, product updates, and usage insights.
- Collaborate with product, support, and quant teams to escalate and manage client feedback.
What You Bring:
- 3–6 years' experience in FX, eTrading, or client-facing roles in a financial services environment.
- Solid understanding of FX instruments (Spot, Forwards, NDFs) and electronic trading platforms.
- Strong interpersonal and communication skills with a client-first mindset.
- Experience working with institutional clients: banks, hedge funds, or asset managers.
- Ability to work independently in a fast-paced, high-performance environment.
- Proficiency in data tools (Excel, Salesforce, etc.); knowledge of FIX protocol is a plus.
Why Join Us:
- Be part of a global eFX leader serving top-tier clients across all major markets.
- Innovative culture with cutting-edge technology and world-class analytics.
- Competitive compensation, benefits, and opportunities for regional growth.
- Work in a collaborative, high-impact team that values expertise, initiative, and transparency.
Apply Now
If you're ready to take your career to the next level in the fast-moving world of electronic FX trading, we'd love to hear from you.
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