Casual Sales consultant

2 weeks ago

Alice Springs, Northern Territory, Australia Self Storage Australia Full time $40,000 - $60,000 per year

About Us

At Self Storage Australia, we believe that a great culture is the heart of our business. Our values – Be Your Best, Respect, Enjoy, Learn and Grow, and Solution-Focused – guide how we work together and how we serve our customers.

We pride ourselves on delivering the highest level of customer service, maintaining clean and secure facilities, and fostering a positive, welcoming environment where our team members can thrive. If you're looking to be part of a supportive and energetic team, we'd love to hear from you.

About the Role

We are seeking a Sales Consultant who brings a great attitude, strong work ethic, and a customer-first mindset. This casual position plays a key role in ensuring our facility is clean, well-presented, and our customers receive exceptional service from the moment they walk through our doors or pick up the phone.

Key Responsibilities

Customer Service

  • Greet every customer with warmth, respect, and professionalism.
  • Answer phone and online enquiries with a solution-focused approach.
  • Provide accurate information on unit availability, pricing, and rental terms.
  • Assist customers with the rental process and required documentation.
  • Respond to and resolve customer concerns with empathy and ownership.

Centre Presentation

  • Maintain high standards of cleanliness across all customer and common areas.
  • Minor garden maintenance

What We're Looking For

  • A positive attitude and willingness to bring your best to work.
  • Great communication skills and a respectful, professional manner.
  • Ability to work independently and contribute as a team player.
  • Strong attention to detail and pride in maintaining high standards.
  • Previous customer service and/or cleaning experience is valued but not essential – we'll provide training.

Why Join Us?

  • A values-driven company where you're encouraged to Learn and Grow.
  • Supportive and friendly team environment – where we Enjoy what we do.
  • Competitive hourly rate and flexible shifts.
  • On-the-job training with opportunities for further development.
  • Be part of a business that takes pride in helping people and doing things right.

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