Customer Service Officer

7 days ago

Mornington Peninsula, Australia Parks Victoria Full time $70,000 - $120,000 per year
  • 2 positions available within a small, dedicated and dynamic team
  • Located at the historic Quarantine Station within Point Nepean National Park
  • Delivering an innovative camping experience with pre-erected tents within a beautiful natural environment
  • See our Careers Page for more information what we can offer

About the role

As the Customer Service Officer, you will be the first point of contact for a customer, including members of the public and Victorian community. You will professionally handle information requests and ensure that issues and enquiries are resolved promptly and thoroughly. This position is responsible for the daily customer service tasks involved in providing an oustanding camping experience at the Point Nepean Discovery Tents. Your daily tasks may include checking in and checking out of campers, attending to camper's questions and requests, providing information to campers regarding the National Park, Flora, Fauna, History, Culture, and the range of services and activities available to them.

About the Team

We are a small, hardworking and fun-loving team with a great customer service ethic. We are very lucky to be working amongst the history, culture and nature of the magnificent Point Nepean National Park and Quarantine Station. Our job is to ensure that all of our campers and park visitors appreciate and enjoy the experience as much as we do, and to ensure they have an amazing camping experience.

We're looking for someone with:

  • Demonstrated experience in customer service, communication and interpersonal skills.
  • Demonstrated experience in self-management.
  • A current employee Working with Children Check
  • Current First Aid & CPR qualifications, or the ability to obtain
  • Physically fit to carry out cleaning duties, setting and dismantling tents, some lifting

Your application will need to include:

  • A Current Resume
  • A Cover Letter

Application Close date: Sunday 28 September 2025

Sound like you?

For a confidential discussion about the role, call Anthony Gadd on or apply online

If you don't hold every skill or experience detailed above, please don't rule yourself out. We focus on hiring people who value collaboration and integrity. We value a culture where everyone can be themselves at work, regardless of background, orientation, age or gender.

If this resonates with you, then please consider applying or getting in touch to discuss.

Employment Requirements

Parks Victoria is committed to child safety and has zero tolerance for child abuse and all forms of harm to children, in accordance with the Victorian Child Safe Standards. All prospective employees to undergo a National Police Record Check and Working with Children Check prior to commencing employment.

  • Customer Service Officer

    6 days ago

    Mornington Peninsula, Australia Page Personnel Full time

    Excellent Team & Training Program - $60K - $65K Plus Superannuation **About Our Client**: Reporting to the Operations Manager, your main role and responsibilities will include but not limited to: - Daily data entry of customer sales orders. - Working closely with internal territory manages to process customer requests. - Coordinating freight and shipping...

  • Customer Service

    2 weeks ago

    Mornington Peninsula, Australia Lawrence & Hanson Full time $45,000 - $65,000 per year

    About usLawrence & Hanson is Australia's most recognised electrical wholesaler. Our heritage is strong. Since 1886 we have been supplying electrical products to customers across multiple market sectors, including residential, commercial and industrial. We have a national network of over 150 branches providing quality products, backed by expert advice,...

  • Customer Service Officer

    2 weeks ago

    Mornington, Australia AMA Collision Full time

    2024 Bodyshop Award Winner - Best Workplace (MSO) - Part time role - no weekends - Welcoming team, modern technology **Join Our Team at Micra Eastern Shore, Mornington** At Micra Eastern Shore in Mornington, our close-knit team of 12 thrives in a friendly, collaborative environment. We pride ourselves on delivering high-quality small to medium collision...

  • Administration Officer

    2 days ago

    Mornington, Australia Service Stream Full time

    Primary Location Mornington, TAS Job Description Summary Exciting opportunity to join TechSafe’s Tasmanian division, working closely with the wider administration team to provide contract support About the Role - Nature of position: Permanent, Full Time- Location: Mornington, Tas- Reporting Line: Operations Manager- Key Responsibilities & Duties- Ensure...

  • Customer Service Officer

    2 weeks ago

    Mornington, Australia Central Roofing Supplies Full time

    **Join an established Tasmanian manufacturer**: - ** Full Time Opportunity**: - ** Hobart Based** Central Roofing Supplies is a Tasmanian roofing and home improvements manufacturer. Located in Mornington, our extensive range of products includes roofing, rainwater products, patio systems, and an innovative range of fascia designs that are custom made in...

  • Front Office Receptionist I Guest Service Advisor

    2 weeks ago

    Mornington Peninsula, Australia RACV Full time $45,000 - $65,000 per year

    The roleCasual - Must be available evenings and weekendsOn-going training, mentoring and career & personal development opportunitiesBe part of a genuine team who is passionate about 5-star customer serviceRACV Inverloch Resort is the perfect place to recharge in comfort while reconnecting with nature. The Resort offers a wide range of accommodation from...

  • Care Finders Liaison Officer

    2 weeks ago

    Mornington Peninsula, Australia Latrobe Community Health Service Full time $60,000 - $90,000 per year

    Located in Gippsland (Bairnsdale or Wonthaggi), part-time, fixed term (0.6EFT) until June 2026Join a not-for-profit health care provider who is getting back to what mattersBe an integral key player in the implementation and development of the Care Finders programRanging between $ to $ per hourAt Latrobe Community Health Service you'll be part of a positive...

  • Customer Service Officer

    2 weeks ago

    Whyalla & Eyre Peninsula, Australia Whyalla Council Full time $74,000 - $104,000 per year

    (Permanent Part-Time)Do you have a passion for delivering exceptional customer service?Are you highly organised, adaptable, and confident juggling competing priorities?Join a supportive team where every day brings variety and the opportunity to make a real difference in the Whyalla community.About the role:We are seeking an enthusiastic and professional...

  • Office Administrator

    7 days ago

    Mornington Peninsula, Australia Foreshore Fencing Full time $60,000 - $80,000 per year

    Are you an excellent Administrator who is motivated with a positive 'can do' attitude and looking to assist in growing and developing a successful trades business?  Do you want to be a key member of a team that prides itself on quality and customer service?  If so, read onForeshore Fencing is a small family operated business, operating throughout the...

  • Customer Advisor

    4 days ago

    Mornington Peninsula, Australia Bendigo Bank Full time $60,000 - $90,000 per year

    It starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Customer Advisor puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do...