Assistant Village Manager

Support the daily operations of Hibiscus Noosa Outlook, providing support to the Village Manager and the team.

• Are you passionate about making a positive impact in the lives of seniors in the community?
• Would you like to join a team that creates meaningful relationships and finds the fun in everyday life?
• Are you looking to build a rewarding career in a value-driven and growing business?

If you answered yes, we invite you to embark on an extraordinary journey as our Assistant Village Manager at Keyton

Keyton Perks & Benefits

• Competitive salary with opportunities for continuing development
• A supportive and friendly work environment
• 4x Wellbeing Days (one per quarter). That's almost an additional week off in addition to your annual leave
• Fitness Passport for you and your family
• Reward & recognition services
• Excellent company benefits and discounts on offer
• Discounted health insurance, annual vaccinations and skin checks
• The chance to make a real difference in the lives of our residents

Who We Are

With over 75 villages and more than 17,000 residents nationally, Keyton is one of Australia's leading owners and operators of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.

Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

The Role

An exciting opportunity has become available for an energetic Assistant Village Manager to join our super friendly team at Hibiscus Noosa Outlook.

Hibiscus Noosa Outlook offers a tranquil escape surrounded by native bushland, with beautifully manicured lawns and gardens that create a serene environment for residents.

This boutique, peaceful village is the perfect blend of comfort and intimacy, providing sophisticated and welcoming facilities that cater to every need.

The successful candidate will be focused on supporting operational functions of the village and managing day-to-day activities and competing priorities, ensuring the village is properly maintained for the enjoyment of the residents.

Reporting to the Village Manager, your key accountabilities in this role will include:

• Supporting the day-to-day operations at the village
• Implementing operational plans & projects
• Ensuring compliance with all laws and regulations applicable to the village
• Implementing company policies, strategies and plans to maintain residents' satisfaction
• Assisting with running of village events, social calendar and activities
• Contributing to effective resident management to foster strong customer relationships and support delivery of village maintenance
• Providing assistance with the preparation of budgets, financial processing and procurement
• Supporting the provision of a safe working environment for all staff, contractors, visitors and residents.

Who You Are

Having a vibrant people-centric focus will see you thrive in this role, as will:

• Having demonstrated experience working in a customer service role
• An ability to balance different priorities and manage day-to-day expectations for the residents and their families
• Someone that wants to work with a dynamic team and friendly team
• Exceptional communication and interpersonal skills
• Strong problem-solving skills and the ability to lead by example
• Eagerness to be hands-on in a customer facing role
• Excellent computer literacy – including the Microsoft Office Suite
• A First Aid Certificate & CPR Certificate, or be willing to obtain
• Willingness to learn and professionally develop, along with a proactive and can-do attitude

Ready to Join the Fun?

If you're passionate assisting with the daily operations of a vibrant and caring community for independent living seniors, we'd love to hear from you Apply now and be a part of something truly special.

Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Assistant Village Manager opportunity and explain how your skills, qualifications and interests align with our requirements.

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November, with supporting documentation prior to joining.

At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background.