Guest Services

19 hours ago

Maroochydore, Queensland, Australia Millennium Services Group Pty Ltd Full time $45,000 - $60,000 per year

About Us:

Millennium Services Group is one of Australia's leading providers of Cleaning, Security and Facilities management services and has been providing exceptional outcomes since our inception in 2003.

We offer employees the latest technology, state of the art equipment and people solutions to create excellent working environments, working conditions and continual training and development to progress careers in our company.

We pride ourselves on the long-standing partnerships we have with clients, employees and our suppliers, which enables us to make places and spaces better for people every day. To find out more about our organisation visit

The Role:

Millennium are seeking expressions of interest from enthusiastic and reliable Customer and Guest Service officers to join our busy retail site.

We are seeking individuals who take pride in their work, are committed to maintaining high standards of customer service, and thrive in a dynamic retail environment.

Shifts will be across weekdays and weekends depending on requirements. Must be flexible

Key Responsibilities:

  • Maintain the highest level of customer service standards (friendly, helpful, and professional manner, service always provided professionally and appropriately).
  • Maintain an immaculate level of presentation.
  • Provide information about the centre to customers in a user-friendly, proactive, and personalised manner, over the phone and in person.
  • Provide information about retailers to customers in a professional, user-friendly proactive personalised manner, over the phone and in person.
  • Actively promote and handle in centre promotions and marketing strategies.
  • Manage lost property by following correct centre procedures.
  • Deal with lost/found children/persons according to documented centre procedures.

About You:

  • Previous experience in Customer or Guest Services
  • Proven experience of working in a team successfully.
  • The ability to follow instructions and work autonomously.
  • Strong attention to detail and good communication skills.
  • Excellent customer service skills.
  • Can demonstrate strong reliability and punctuality while at work.

You must have valid work rights in Australia.

Why Join Us?

This is a fantastic opportunity for the right candidate. By joining Millennium Services Group, you'll become part of a dedicated team that services a wide range of clients across Australia and New Zealand—giving you the chance to build your skills and grow your career with us

If this sounds like you, please apply today, we look forward to hearing from you

Millennium Services Group is an equal-opportunity employer. We celebrate diversity and are committed to inclusivity.

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